Cassel's Garage
About this shop
- Hours
- Specialties
- Specialities:
- Loaners
- No
- Notes
Score card
They are always honest | 5.0/5 |
They are competent | 4.7/5 |
Their repair price is reasonable | 3.6/5 |
They complete the work in a timely manner | 4.9/5 |
They respond well when they screw something up | 4.0/5 |
They take the time to explain the problems and necessary repairs | 4.7/5 |
They treat male and female customers in the same manner | 4.8/5 |
They are always honest | 5.0/5 |
I would use this mechanic again | N/A |
I would recommend this mechanic to others | N/A |
They fix the problem the first time | 5.0/5 |
The shop is located in a safe neighborhood | 4.9/5 |
The hours of operation are convenient for customers | 4.1/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 5.0/5 |
Reviews
Apr 01, 2008
I've tried several mechanics in this area, but these guys
are the best in town. Quick, fair and completely competent.
I strongly recommend them to everyone.
Jul 03, 2001
They were recommended to me by a friend who had good experiences with them. I have taken my vehicles to them several times and I feel they have saved me money.
Jan 12, 2007
I found Cassell's on this site. They are the best -
patient and they listen. There is nowhere else I would go
and recommend them to people in the area all the time.
Jul 12, 2007
I trust them implicitly. They diagnose, give you an approx.
$ figure and do the work right. I was referred to them from
a friend who takes his auto to Cassels. They have been in
business 33+ years and have a good reputation.
May 15, 2008
I've used Cassels off and on for 30 years, multi vehicles
and have recommended them to friends. Cassels is a usually
do it once and do it right kind of shop, the only negative
is the cost factor. They're expensive but they do get it
fixed.
Aug 01, 2009
I've been using Cassels for a little over ten years now.
I've also used a few other shops, but have concluded the
slight savings in repair costs is not worth the hassle of
making 2 or more visits to get a problem fully corrected.
The people at Cassels has always treated me extremely well
and have fixed the problem the first time. I have confidence
that once they repair something I no longer have to worry
about it. They have never screwed anything up on any of my
vehicles, so I cannot answer the "respond well when they
screw something up" question.
Aug 02, 2010
I was impressed with the facility overall. Clean, well
appointed, well designed & laid out. Howard (the owner) was
friendly & seemed like a (down to earth) kind of guy. The
shop is ASE certified. They did a timing belt kit for my
2002 Sonata as well as a coolant flush & auto transaxle
flush, engine oil & filter. They used quality parts &
fluids. I feel confident the job was done right. In my
opinion the cost was
perhaps a bit excessive, (quality auto repair isn't cheap)
but overall I was pleased with my experience.

Geocoding courtesy of USC Spatial Sciences Institute