Mayport Auto Care Center, Jacksonville FL

4.6 of 5 stars

2 reviews

265 Massey Ave, Jacksonville, FL 32228, us

(904) 853-6088

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About this shop

Hours
Specialties
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	4.0/5
Their repair price is reasonable	5.0/5
They complete the work in a timely manner	5.0/5
They respond well when they screw something up	N/A
They take the time to explain the problems and necessary repairs	4.0/5
They treat male and female customers in the same manner	4.5/5
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	5.0/5
The shop is located in a safe neighborhood	3.5/5
The hours of operation are convenient for customers	5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	3.5/5

Just a quick observation that left an impression. Just found this shop - comes highly recommended by locals. Just dropped off my wife's car. When we got to the office, a little old lady was waiting for her car. The owner came out and the lady asked "how much do I owe you?". He said, "Nothing, ma'am". She had misread her odo, and thought it was time for an oil change (had 597 on her odo, thought it was 5970). They did a full check of systems, to make sure everything was right, but since she didn't need anything done, they didn't charge her. Also -- (they had just done some road work out front), he made a point to make sure she understood she could no longer make a left out of their lot -- that the new median was put in since she came in the last time. The little old lady actually gave the owner a hug!

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