Dempsey's Service Ctr Incorporated

  • 4.7 of 5 stars
5 reviews

604 Corner Ketch Rd, Newark, DE 19711, us

(302) 239-4996


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Has ASE certified mechanics
Happily gives binding estimates
Guarantees all work for at least 12 months or 12000 miles
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Nov 06, 2011
Nov 06, 2011
Mar 29, 2007
I recommend this shop to all my friends. I know of only one time the goofed and then they made it right without any argument. I take my cars there all the time. Evidently so do many others, it usually takes two weeks to get appointment - unless you have an emergency. Had friend visiting on a Saturday, when power window would not work. One of the owners happened to be in and repaired the window until my friend could return home to an other state. Charge?? Nothing - even though it took over an hour to determine problem and make temporary repairs. What a garage!!!!!!!
Oct 20, 2007
Very happy always with their service. Although they are not near public transportation, they have driven me home after dropping off, and picked me up at home in order to pick the car up. They screwed up one time, but repaired the problem immediately without question (eliminating their profit on the original repair, probably).
Jul 19, 2008
First, this shop was recommended by my previous shop when he retired. Since I have been going there (about 5 years for 4 different cars/trucks), I have been really pleased with the communication, the estimates, and the work done. A real professional job every time. They worked on my Dodge Intrepid (now with almost 115,000 miles), my old pickup truck (also with 120,000 miles), my VW Passet with 55,000 miles, and my mother's car with 20,000 miles. They call with things they find, give me an estimate of total work that I have always found to be accurate, and finish the work when they say they will. I would recommend this shop to everyone. They work on all types of cars, from BMW, to Volvo, to Ford, to Lexus, etc. They are a full service facility.

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