Penn Ave Exxon

  • 4.9 of 5 stars
3 reviews

1201 Pennsylvania Ave SE, Washington, DC 20003, us

(202) 546-6146


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Jan 27, 2009
Fair and honest. Even when you find a lower price, they'll work with you. Nice staff.
Jul 24, 2008
I would recommend this shop to anybody. I found these guys when I needed an emergency repair on a Friday morning- - done by Friday afternoon. They provided a quote and welcomed my calling other shops to compare, and when I found they were the most reasonable, they completed the repair on time and well. I have since gone back several times for routine oil changes and for other problems ranging from a tire leak to needing a new starter. Every time they have been happy to explain the problem and what they needed to do to fix it (and how much it would cost), and to let me mull it over and ask questions. They are friendly people, and, while I couldn't answer above about whether they treat men and women equally, I am a woman and have only been treated with respect. The one time they tried one fix and the problem turned out to be something else, they deducted the cost of the first fix from my second bill without my even asking about it. This shop was a great find!
Feb 24, 2014
  • spbmp
I'm a Baltimorean who was stranded in DC. I'd like to make a personal thank you to Ron, who held out on closing things up for a long time on a Saturday afternoon in order to help me out. (Towing was taking forever once we'd realized that the garage clearance was too low to get trucks in.) He also spent an inordinate amount of time on hold trying to find someone who could provide the part on a Saturday afternoon. My repair was a snapped clutch cable, and after the repair the car is running beautifully. I had a good sense of competence and quality.

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