• 3.6 of 5 stars
5 reviews

16 Truman St, New London, CT 06320, us

(860) 443-1066


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Nov 06, 2011
Nov 06, 2011
  • N/A
Jul 15, 2008
These guys are a rare find! If you own a Volvo, if you are thinking of buying a used Volvo, if you want a place that can do everything the dealer can (including work on the latest computer ladened cars) then this is the place you want to go to. An honest used car dealer. They go that extra mile to make sure you have a pleasant experience, and stand behind everything they sell. Whether you are buying one of their cars or are just bringing one in for them to work on I just can't say enough. You will be happy! Their Service Department is wonderful, the Tech's are friendly and will explain ..... in plain English what's going on with your car and what it will take to fix it. I have had them working on my Volvo's for years. They have a web site that gives you a little insight about what they offer. They have been in business for over 30 years so they must be doing something right!
Aug 14, 2008
As a longtime customer of Autowerkes, I can tell others only glowing reports about the staff and their work. My late husband and I have been satisfied owners of several pre-owned cars purchased at Autowerkes. Each one has been in excellent condition and lasted many years. In addition, we have been regular clients for all the necessary ongoing tune-ups or repairs needed. In every respect, the staff has been reliable, competent, knowledgeable, honest, and trustworthy. Besides, everyone has a pleasant, friendly personality, with personal care and consideration. Hurrah for finding good workers with integrity and care for the customer.
Nov 23, 2015
  • Matthew St Amour
They seem like nice people so they probably arent shysters. The best I can say is they are incompetent. Brought my Volvo in Monday morning because there was water in the gas. Told them that. A week later they told me that is not the problem as they bypassed the gas tank and it still would not run so they have been running tests. Three more days and I decide to tow it to another service center. Now he says he ran a test on his own time and there is water in the gas. Charged me $250 for a week and a half of meaningless work and still could not figure out that there was water in the gas as I first told them. Luckily, Bills Auto in Hartford is much more competent and honest and fixed it the first try.

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