Autowerkes
16 Truman St, New London, CT 06320, us
(860) 443-1066
Email:
Website URL:
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About this shop
- Hours
- Specialties
- Specialities:
- Loaners
- No
- Notes
Score card
| They are always honest | 4.0/5 |
| They are competent | 4.0/5 |
| Their repair price is reasonable | 4.0/5 |
| They complete the work in a timely manner | 4.0/5 |
| They respond well when they screw something up | 4.0/5 |
| They take the time to explain the problems and necessary repairs | 5.0/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 4.0/5 |
| I would use this mechanic again | 1.0/5 |
| I would recommend this mechanic to others | 1.0/5 |
| They fix the problem the first time | 4.0/5 |
| The shop is located in a safe neighborhood | 4.0/5 |
| The hours of operation are convenient for customers | 4.8/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.3/5 |
Reviews
Nov 06, 2011
Nov 06, 2011
- N/A
Jul 15, 2008
These guys are a rare find! If you own a Volvo, if you are
thinking of buying a used Volvo, if you want a place that
can do everything the dealer can (including work on the
latest computer ladened cars) then this is the place you
want to go to. An honest used car dealer. They go that
extra mile to make sure you have a pleasant experience, and
stand behind everything they sell. Whether you are buying
one of their cars or are just bringing one in for them to
work on I just can't say enough. You will be happy! Their
Service Department is wonderful, the Tech's are friendly
and will explain ..... in plain English what's going on
with your car and what it will take to fix it. I have had
them working on my Volvo's for years. They have a web site
www.theautowerkes.com that gives you a little insight about
what they offer. They have been in business for over 30
years so they must be doing something right!
Aug 14, 2008
As a longtime customer of Autowerkes, I can tell others
only glowing reports about the staff and their work. My
late husband and I have been satisfied owners of several
pre-owned cars purchased at Autowerkes. Each one has been
in excellent condition and lasted many years. In addition,
we have been regular clients for all the necessary ongoing
tune-ups or repairs needed. In every respect, the staff has
been reliable, competent, knowledgeable, honest, and
trustworthy.
Besides, everyone has a pleasant, friendly personality,
with personal care and consideration. Hurrah for finding
good workers with integrity and care for the customer.
Nov 23, 2015
- Matthew St Amour
They seem like nice people so they probably arent shysters. The best I can say is they are incompetent.
Brought my Volvo in Monday morning because there was water in the gas. Told them that. A week later they told me that is not the problem as they bypassed the gas tank and it still would not run so they have been running tests. Three more days and I decide to tow it to another service center. Now he says he ran a test on his own time and there is water in the gas. Charged me $250 for a week and a half of meaningless work and still could not figure out that there was water in the gas as I first told them. Luckily, Bills Auto in Hartford is much more competent and honest and fixed it the first try.
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