Tech Auto

  • 4.7 of 5 stars
18 reviews

1 Connolly Pky, #55, Hamden, CT 06514, us

(203) 281-1799

Email: 

Website URL: 

Is this YOUR shop? Claim it and stay up to date!

Add a review

Log in or Sign up to add a review

Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
4.7/5
They are competent
4.7/5
Their repair price is reasonable
4.7/5
They complete the work in a timely manner
4.2/5
They respond well when they screw something up
4.6/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
4.8/5
They are always honest
4.7/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.4/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Sep 24, 2010
So I learned about Tech Auto right here on the Car Talk website. I had a previous mechanic for probably 15 years who had suddenly become shifty (HAH!). He told me I needed a very costly new timing belt. I got a second opinion from Todd at Tech Auto. Todd looked at the timing belt and said it was just fine -- so I saved myself many hundreds of dollars right from the start. Since then, Todd has replaced my brakes and my catalytic converter as well as fixing some other stuff, and I have been very very pleased with the work and the price. He always manages to fit my car in for an appt. and happily diagnoses problems and then lets me decide if I want to fix them or not. No pressure whatsoever. He actually apologizes when big repairs are needed (like the catalytic converter) -- on my 12 year old car! The part I like best is that Todd never talks down to me (a female). He explains everything he does to the car, shows me the broken parts, and never acts as though I may be less informed about car matters than he is. This is the first time I have experienced this sort of treatment from any mechanic, and let me tell you, it's very confidence- inspiring. The shop is located right next to the Farmington Canal walking trail, which is a very nice bonus. Something that will astound and amaze you is that even though Todd does not put identifying tags on anyone's car keys, somehow he knows immediately which keys in the huge pile belong to you when you come to get your car. I highly recommend Tech Auto!
Sep 24, 2010
Todd is simply the most honest and reliable mechanic I have encountered. He has not only not recommended work that doesn't need to be done, he has convinced me not to have work done on a vehicle that would become a money pit. He spent 1 1/2 hours inspecting a car, identified a whole slew of things that should be done, then told me he wouldn't put that kind of money into that car... sent me on my way .... and didn't charge me a cent for the inspection.
Nov 06, 2011
Nov 06, 2011
Nov 05, 2010
  • N/A
Believe all the positive reviews and comments. Todd and his team have more than earned high praise! As another reviewer noted, I can only hope that we will find a shop that comes close to delivering this level of customer service in the area where we're moving in a few weeks.
Apr 25, 2011
We took both our cars to Todd for a few years until we moved out of the area. We always felt like we could trust Todd and he never went looking for problems with our cars like all the other mechanics seem to do.
Sep 19, 2011
Todd is very friendly and explains the problem well. He improvised a temporary fix for no cost until I have got the part. His prices are very reasonable and the timely service is excellent.
Jul 24, 2013
  • ebes89
It is hard to describe how great Todd and his crew are in their shop. He is the best mechanic I've ever dealt with. I am not a car person, nothing to do with cars and could have been easily ripped off by other mechanics or even by Todd, but he would never do this. He is always looking at the car at your standpoint. I am student with very limited budget. He always tells me the truth, how he sees the car, he can tell me a fair estimate and time on the fixing as well. I got my Honda 2000 broken down on the Hutchinson Hwy and paid 250$ to get it towed to the closest yard, then on the next day with my friend I took it to an old mechanic. The car was dead and he was able to bring it back to life, but just could not make it go. Then after taking it back two times to the old shop I was able to move it to Todd. He heard what the problem was with the car. He estimated the charge on this, fixed it, had to replace the exhaust system. Then the car had still no power. Todd put whatever hours needed to fix my car and figure out what the problem was. On Saturday afternoon!! I got a call from him, that he fixed my car and it runs just like new. He personally took care of my car and did not let it just go as it is. He worked on the car until he fixed it, because he promised that he was going to fix it. And on the top of that he stayed on the budget he promised. I just cannot tell you how happy I am. Whoever reads this review go to Todd and get the best car shop experience and customer service you have ever had. You will not be disappointed!

Get the Car Talk Newsletter



Add a shop

Know a great mechanic? Tell the world!

Get started

Geocoding courtesy of USC Spatial Sciences Institute