Flower Motor Company

  • 2.2 of 5 stars
3 reviews

2580 N Townsend Ave, Montrose, CO 81401, us

(970) 249-9664

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Hours
 
Specialties
Keeps track of your cars repair history for you
Reminds you when routine maintenance is needed
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
2.3/5
They are competent
2.3/5
Their repair price is reasonable
2.0/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
1.5/5
They take the time to explain the problems and necessary repairs
3.0/5
They treat male and female customers in the same manner
3.0/5
They are always honest
2.3/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
3.0/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Jun 12, 2002
Well, guys, I have to drive for 3 hours to get to this mechanic. Of course, I have to drive for 3 hours to get to ANY Subaru mechanic, and I've tried quite a few shops. Why do I like this one? Because they always fix it right the FIRST time, and always on time. My 1991 Subaru Legacy has over 360,000 miles on it -- and I attribute that partially to the excellent service I get at Flower Motors. The service department manager is the second generation in that position -- his dad was the "old" service department manager. And Dad did a great job of raising Steve, it seems! (By the way, "Winona" (my Sube) still has her original engine, original exhaust system (working), original everything except for tires, bearings, timing belts/hoses, and oil pump. Think I'll go for 500,000 miles! Why? Just 'cause I can -- easily, it seems.
Jan 16, 2014
  • Mr. Mount Rose
I took my mom's car in for repairs because the battery would die if she didn't drive every day. There obviously was something draining the battery. They had it for 2 days and returned it to us and all they did was change the engine oil, transfer case and transmission fluid. They charged us $1700 for an oil change??? This is ridiculous. They never even addressed the problem. We took it to another mechanic and they figured it out. Never use them again.
May 04, 2018
  • Fred Q
I bought a used 2009 Subaru Forester in Jan 2017 (42k miles). Took it to Flower Subaru for an oil change and overall inspection. Oil was changed ok (I think) but they returned it without the bottom engine dust cover. Put snow tires on in Nov '17. Mounted the wheels myself without any power tools and torqued the lug nuts to spec (58-72 lb ft). Feb 2018 had oil change and power steering inspection/flush along with "Multipoint Inspection". April 2018 Flower Subaru performed air bag recall and "Multipoint Inspection". Told me that I needed a power steering fluid exchange. I pointed out that they had performed that in February. In late May 2018 I attempted to remove my snow tires and found a lug nut cross threaded on each front wheel. I had to break off the studs to remove the wheels. Since no one but Flower Subaru had performed any service on the car since I installed the snow tires, I confronted them with the problem and after some wrangling with the service manager, got them to replace the studs without charge. During the discussion with the service manager, I was told it would take 1 1/2 hours per wheel to replace the studs and that it would cost $100 per wheel. 1/2 hour after I gave the ok to replace the studs (free of charge) my vehicle was ready! When I returned home I decided to check all the lug nuts on the front wheels. I could not loosen the nuts with a cross wrench and broke out my torque wrench (Craftsman click type). All of the lug nuts required over 120 lb ft to loosen, several were over 130 lb ft, and one was over 150 lb ft. Just to check, I put the torque wrench on the rear wheel lug nuts and determined that they would loosen at slightly under 70 lb ft (I had torqued them to 70 lb ft when I installed the summer wheels). I called the service manager and told him I would never again bring my vehicle to Flower Subaru. A shop that cannot even install a wheel properly can't be trusted to perform more complicated service.

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