East of Sweden Incorporated

East of Sweden is a great shop in general, but Bob "Saab" Wisdom and Mary, his front desk person, make this shop extrodinary. Over the holiday I drove my car to Minn. (from Boulder, CO) to visit my family. While on the highway the serpentine belt on my '95 900 broke. I had to have the car towed to the dealer who swore they had the part and could get me on the road in the next day. Thus began a long string of "miss-information" that led to over a week of waiting for my car. In a nut shell: I called Mary (on their 1-800 #) and she let me know how much the job should cost (parts and labor)and how long the repair should take (saved me a lot of money when it came to negotiating the bill), she looked up the shop my car was at in her Saab world book so I knew who to ask for (when they couldn't find the people who were supposed to help me I just kept asking for the next person up the food chain until I succeeded), and she Fedexed the parts to the shop when they couldn't find them. During every conversation I could hear Bob in the background giving her information and asking questions. When I got back to town they insisted I bring the car by their shop to make sure that they had done the job correctly. The check-up didn't cost a dime. I love Bob and Mary Saab!!

These guys are serious tobacco users. A bit quirky, but probably the best place in Boulder county to take your old Saab.

After I moved to the Boulder area from Wisconsin, I was afraid I would have to sell my Saab since I didn't know who to use to fix it. Everyone told me "go to East of Sweden". I went to the Boulder shop once, but then found out they had a Broomfield location too, about a mile from where I work!! At both shops I was treated like they really wanted my business - they were friendly, courteous, funny, and fixed my car right the first time, every time. I'd break my SAAB just to go visit these guys - and in fact am buying a newer SAAB 9-5 because they are the only independent repair facility that has every piece of repair equipment (including software stuff) that any dealer in Colorado has.

These guys are great! Bob is a master Saab wizard and Mary gives the place a personality all its own that I love! I wish I had discovered them years ago for my Saab 9-5! They are the easiest shop to work with, even with our quirky Saabs. Its service like this that makes me want to keep driving a Saab for years to come.

East of Sweden (a Saab specialist) has provided the best auto repair experience I have ever had. I live in Denver and drive to Broomfield just to go to there. They have been more than willing to help talk through potential diagnoses over the phone and provide estimates. Their prices are way cheaper than the Saab specialists in Denver and their turnaround is also great. Here's a little anecdote that demonstrates their awesomeness: My Saab was stranded in a parking lot, and I decided to tow it to the closest Saab specialist, Mile Hi Body Shop. They said that my fuel pump had bit the dust and that it would cost just over $700 to replace. I called up East of Sweden, which I had been to a couple times before, and explained the issue I was having. They confirmed that it likely was in fact the fuel pump, but the cost to replace it was only $440! They proceeded to give me some questions to ask Mile Hi that might get at the high price. Turns out they were doing the same work, just for $260 more. When I told Mile Hi about the price difference, they couldn't explain it and they didn't really care to try. I told them I was going to have the car towed up to East of Sweden, who provided me with a couple of names of tow companies. Even after the cost to tow my car from Denver to Broomfield ($130), as well as the diagnosis fee at Mile Hi ($60), I was still saving money. Then, without even being prompted, East of Sweden lowered the price for the repair even more to cover the cost of the diagnosis fee at Mile Hi. I paid only $385! If I could give any Denver-Metro Saab owner one piece of advice, take your car to East of Sweden first and receive the best service for the best price.