H & H Motors Incorporated

  • 4.9 of 5 stars
11 reviews

14535 Calvert St, Van Nuys, CA 91411, us

(818) 787-8180

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.9/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
4.9/5
They respond well when they screw something up
4.7/5
They take the time to explain the problems and necessary repairs
4.6/5
They treat male and female customers in the same manner
4.8/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.4/5
Mar 31, 2013
  • jim19
I've been using H&H for 30+ years, starting back when Henry ran the place and John was one of his mechanics. They're especially strong on VWs, and the late former partner Holger had extensive training and experience on Mercedes. When VW brought out the Rabbit, which started a slide for VW mechanics with fewer regular Beetle customers, John branched out to Japanese cars; they now do all sorts, and I guess at some level a car is a car, and a good mechanic is a good mechanic. My family has had VWs (Rabbit and 1.8T Passat), Hondas, and now my daughter has a Camry, and they all go there. Daughter's ex-boyfriend took his BMW there, too, and was pleased with the experience. John and his well-chosen mechanics are good diagnosticians, and have relationships with good nearby shops for things they can't do. He also sometimes gets overflow from the VW dealer across the street, so he has a relationship with the head mechanic there, too, and has reached out there with a tricky question a couple of times. The prices are reasonable (esp compared to a dealer), and almost always the work is finished when promised, and done well. I can only recall two times in 30+ years when I've taken the car back the next day because I heard that noise again. If I call and ask for an on-the-spot oil change, he'll take me immediately when I arrive and I'm out in half an hour. My Passat is now 12+ years old, and I expect it to last that many years longer, or until there are no longer any parts available whichever comes first. (I work at home and now drive fewer than 4000 miles a year.)

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