BVA Incorporated
1522 Broadway, Santa Monica, CA 90401, us
(310) 393-9889
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About this shop
- Hours
- Specialties
- Specialities:
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 5.0/5 |
| Their repair price is reasonable | 4.6/5 |
| They complete the work in a timely manner | 5.0/5 |
| They respond well when they screw something up | 5.0/5 |
| They take the time to explain the problems and necessary repairs | 5.0/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | 5.0/5 |
| I would recommend this mechanic to others | 5.0/5 |
| They fix the problem the first time | 4.6/5 |
| The shop is located in a safe neighborhood | 4.4/5 |
| The hours of operation are convenient for customers | 3.4/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.2/5 |
Reviews
Nov 06, 2011
May 25, 2004
I was referred to them by a long-time loyal customer, and
have found them to be responsive, reasonable, polite and
helpful. They've even referred me to go outside when a
repair would be less costly. They did make a mistake once,
but fixed it immediately. I like these guys.
Oct 14, 2006
These guys are great! They don't charge at all for minor
things (e.g., checking out my car when I hit a curb and blew
out a tire), and they keep an eye on developing problems,
but don't recommend fixing them until it is necessary. They
check my car everytime I bring it in for an oil change, and
they charge less for that than JiffiLube.
Jun 29, 2009
Peter (who has since died), Manny and Lee worked on our
volvos for over 20 years. They also work on Toyotas -- and
they kept my old Lexus in good shape. I bought a Prius in
the hopes (now realized) that they would be there for us
when it needs work -- and they have. Recommended many
people to them, all of whom have been very satisfied.
Mar 14, 2012
- RitaSAN
You can trust these guys! Their work is fast, good and they are all friendly. Their prices are a bit more than other shops- but I have never ever felt they have recommended work I don't need. They often tell me "you could do this repair now, but it can wait a while if you don't want to pay for it now." You will save money if you take your car here because they will only sell you what you need and they will NOT screw it up. This is the only repair shop I trust!
Geocoding courtesy of USC Spatial Sciences Institute