Burlingame Independent VW Audi
850 S Amphlett Blvd., San Mateo, CA 94402, us
(650) 342-5889
Email:
Website URL:
Is this YOUR shop? Claim it and stay up to date!
About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
They are always honest | 4.9/5 |
They are competent | 4.9/5 |
Their repair price is reasonable | 4.9/5 |
They complete the work in a timely manner | 4.9/5 |
They respond well when they screw something up | 4.9/5 |
They take the time to explain the problems and necessary repairs | 4.8/5 |
They treat male and female customers in the same manner | 4.8/5 |
They are always honest | 4.9/5 |
I would use this mechanic again | N/A |
I would recommend this mechanic to others | N/A |
They fix the problem the first time | 4.9/5 |
The shop is located in a safe neighborhood | 4.5/5 |
The hours of operation are convenient for customers | 4.5/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.3/5 |
Reviews
Nov 06, 2011
Jul 25, 1997
Jim has taken care of my car for several years and two cars. When he heard that I was selling my lovely reliable Rabbit, he put me in contact with another client who had a lemon. He said that that way we would both be happy, and he wouldn't have to go on
Jan 04, 2000
Jim does a good job of explaining your options up front.
Mar 24, 2010
Great guys. They were the only shop within 20 miles who'd repair the sun roof cables. Been using them ever since.
Dec 17, 2004
Jim's skill at diagnosing strange & odd problems is
exceptional. He provides first rate work an fair prices
(apparently he doesn't make boat payments). His shop is
spotless. Heckuva VW racer at Laguna Seca, too.
Mar 24, 2010
Phil is very easy to work with, and listens carefully,
which is sometimes a problem with repair shops. While I
wouldn't say his charges are bargain basement level, they
certainly are more reasonable than the highly inflated
charges of Volvo dealers and even some independent Volvo
repair shops in this area.
I highly recommend him to others. Although the shop is not
located near public transit, he will give the customer a
ride to locations in Burlingame, San Mateo and Foster City.
He has a Web site at www.burlingameindependent.net.
Mar 24, 2010
Burlingame Independent Volvo, when the issue of my car
needing a new Electronic Throttle Module, informed me that
Volvo has a class action suit brewing against them over this
part and that I should go to a dealership and demand that
they install one under warranty. They also recommended for
me to go to Smythe Volvo, on Capitol Expressway in San Jose,
where I was given satisfaction and even a courtesy car.
This was not the case with Pacific Coast Volvo in Santa
Cruz, where they pooh poohed my complaint, and said the
warranty had ended at 70K miles (mine has 91K) and who I
will never go back to. If you guys have any clout with
Corporate Volvo, you might explain to them how they are
diasabusing themselves, by not standing by their Volvo
owners unilaterally in this regard. Goodwill is worth soo
much, and now that Volvo has been bought by Ford, it leaves
me concerned whether Volvo is going to continue to be the
good car it's been reputed to be.
Also, I'm about to check back with Consumer Reports, which
is where we checked before we bought the car. Had we known
that this ETM part was causing a class action suit, we
probably would not have purchased our Volvo.
Thanks, you funny guys, and kudos to Smythe Volvo and
Burlingame Independent Volvo and you two..
All the Best,
Carol Shelton
Mar 24, 2010
Best service around...A smiling mechanic and a quickly
repaired auto always equals a happy customer.And Phil does
just that.
Mar 24, 2010
Best Volvo mechanic is these parts...bar none.
Mar 24, 2010
Phil's the best. He's honest, professional, fast, and does
great work. He explains everything clearly and he makes
passenger safety a priority. I drive 30 miles from home to
his shop because his services are worth it. He'll even give
me a ride to and from the train station if he has to keep my
car overnight. Highly recommended. --A. Lewis, radio host
- 1
- 2
- next

Geocoding courtesy of USC Spatial Sciences Institute