Japanese Beetle Incorporated

  • 4.6 of 5 stars
24 reviews

928 E El Camino Real, San Jose, CA 94087, us

(408) 730-8900

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
4.8/5
They are competent
4.6/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
4.6/5
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
4.6/5
They are always honest
4.8/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
4.2/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.7/5
Nov 06, 2011
Nov 06, 2011
  • N/A
Jul 31, 2003
  • N/A
I have been going to Japanese Beetle for over 15 years now. They have always been completely honest every time. They do things on my cars (as they say) as they would do to their own cars. When doing a Timing Belt for example they replace the tensioner bearing as part of the Timing Belt Kit they provide. I asked the local Honda Dealer about this tensioner. They (the dealer ship) said to me they do not put it in the kit price (they do stock them) and do recommend replacing it and do call the customer in the middle of doing their Timing Belt job to recommend it. But they (the dealership) keep the price of a Timing Belt Kit down by leaving the Tensioner out of the price. The price of it is $56.00. Japanese Beetle when asked told me they do not want the customers to have any hidden suprises, like a call back with a $56 item that is usually bad in the first place. They said that they replace all the items in question with Genuine Honda Parts and do everything to the customers vehicles as they would their own vehicles. This is very kind of them. I highly recommend their service to anyone who owns a Honda, Acura, Toyota or a Lexus. They have been business since 1975 just doing Japanese Cars. They must be doing something right! Their prices are always compettive I have found. And they only use Factory Parts. Which cost much more than aftermarket parts of course. And they still keep the price lower than the dealer. I know that Mike over there is factory trained. They have a very clean shop and workmanship. Thanks. Dan
Jul 31, 2003
  • N/A
They are the best! I purchase all my family vehicles around their recommendations and to what they work on and to what they specialize on. (Honda, Acura, Toyota and Lexus vehicles only.) They are like family and treat me the customer like family.
Jul 31, 2003
I have been going to Japanese Beetle for over 15 years now. They have always been completely honest every time. They do things on my cars (as they say) as they would do to their own cars. When doing a Timing Belt for example they replace the tensioner bearing as part of the Timing Belt Kit they provide. I asked the local Honda Dealer about this tensioner. They (the dealer ship) said to me they do not put it in the kit price (they do stock them) and do recommend replacing it and do call the customer in the middle of doing their Timing Belt job to recommend it. But they (the dealership) keep the price of a Timing Belt Kit down by leaving the Tensioner out of the price. The price of it is $56.00. Japanese Beetle when asked told me they do not want the customers to have any hidden suprises, like a call back with a $56 item that is usually bad in the first place. They said that they replace all the items in question with Genuine Honda Parts and do everything to the customers vehicles as they would their own vehicles. This is very kind of them. I highly recommend their service to anyone who owns a Honda, Acura, Toyota or a Lexus. They have been business since 1975 just doing Japanese Cars. They must be doing something right! Their prices are always compettive I have found. And they only use Factory Parts. Which cost much more than aftermarket parts of course. And they still keep the price lower than the dealer. I know that Mike over there is factory trained. They have a very clean shop and workmanship. Thanks. Dan
Jul 31, 2003
They are the best! I purchase all my family vehicles around their recommendations and to what they work on and to what they specialize on. (Honda, Acura, Toyota and Lexus vehicles only.) They are like family and treat me the customer like family.
Jan 23, 2004
Keith and Mike Petry & others at the shop that I've dealt with have each given me excellent service. I found this shop in 1989 by informally surveying my co-workers that owned Hondas and finding that Japanese Beetle had a stellar reputation. They've saved me money over the last 13 years by: - not doing work that didn't need to be done - not doing work until it made sense from a wear or safety perspective - taking care of small things "no charge" - by always being on time - by telling me how to test and fix an electical issue over the phone to save a trip to the shop! - always taking the time to help regardless of whether this meant bring the car to them for a repair. - installing after market parts that I purchased - my civic has 180k miles and continues to run well!
Sep 22, 2004
First Keith, now David and Mike have been servicing and repairing my cars since 1986. That was the year that a local Honda dealer's service shop told me that my '84 Accord was dying sporadically because my muffler had been replaced (huh?!?). A friend pointed me to the Japanese Beetle and Keith fixed my car. He got a good laugh from the muffler story, and I got a mechanic I could trust. Mike and David (and Mo, and the rest of the crew) have kept up the great work that Keith began. They run an honest, knowledgeable shop, and unless I move out of Northern California, I refuse to buy a car that they won't work on (they only work on Honda/Acura and Toyota/Lexus). They treat their customers well, and only rely on word of mouth for business - that's all they need, as it turns out.
Jul 08, 2010
I have been taking my cars (Honda's, Toyota's and now my new Lexus) to Japanese Beetle Inc. since I was in high school (1983). And never have I been upset, dissatisfied or unhappy one time with their service. My family also takes their vehicles to Japanese Beetle for their car repairs. We buy our cars around what they work on. I have always found them to be less than the dealership in price, even though they only use factory parts and do not cut any corners. Everyone I have sent to Japanese Beetle came back to thank me for the referral a tell me what a great job they had done for them. Mike and Dave there are just flat out awesome! They love to work on your car too! It is hard to find someone honest as they are! -Lynn
Nov 06, 2011

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