Poway Import Car Specialists

  • 3.7 of 5 stars
17 reviews

13502 Pomerado Rd, San Diego, CA 92064, us

(858) 486-3206

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Website URL: 

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.4/5
They are competent
4.1/5
Their repair price is reasonable
3.7/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.1/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.4/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
4.9/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.6/5
Oct 12, 2009
We have a three year old G35 and have had warranty work done by the Infiniti dealer. Scot at Poway Import Car Specialists has always done the regular maintenance on this vehicle and today did our rear brakes. We only have one car which causes a problem if we can't wait for the repair to be fixed, well today he lent us his personal car. We told him that there was a noise coming from the rear and he discovered that the Infiniti dealership, that did a recall repair on our fuel tank, did not tighten the sub frame bolts, this could have been extremely dangerous. Scot has also taken care of our son's vehicle and when ever there has been a problem, he will prioritize the repairs so that it doesn't break our sons bank account to have all the repairs carried out at once. He has also taken care of our daughter's car and she appreciates his honesty and knows that she will get the necessary repairs without unnecessary additions. I know how hard it is to find a mechanic you can trust, I originally found out about Scot from your web site many years ago and today felt that I had to update your information and strongly recommend Poway Import Car Specialists.
Nov 07, 2011
Oct 12, 2009
always reasonable and honest.
Oct 12, 2009
Superb mechanic who makes every effort to get it right the first time. Easy to work with and always seems to keep his customers best interest in mind. I wouldn't take my car(s) anywhere else & I have 5 of them to maintain.
Nov 07, 2011
Nov 07, 2011
Jun 13, 2013
  • Leemovie
I wanted to have a quick check on my car at this shop. The person who greeted me made me feel like I did something wrong because I didn't make an appointment. When I tried to explain the problem, he started to question me as if I was being interrogated. The rate he gave me for a checkup was considerably higher than comparable shops nearby. I ended up going to Poway Auto Repair and had my problem addressed in 2 hours. The guys at Poway Auto Repair treated me as a customer. I'll not come back to Poway Import Auto Experts for anything. Perhaps they think they can treat customers as ignorant idiots just because they have "experts" in their name? I definitely wouldn't recommend anyone who is not familiar with cars to go there. Just to be clear, I do know something about cars and replace timing belts by myself.

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