Import Repair Center
About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
They are always honest | 5.0/5 |
They are competent | 5.0/5 |
Their repair price is reasonable | 5.0/5 |
They complete the work in a timely manner | 5.0/5 |
They respond well when they screw something up | 5.0/5 |
They take the time to explain the problems and necessary repairs | 5.0/5 |
They treat male and female customers in the same manner | N/A |
They are always honest | 5.0/5 |
I would use this mechanic again | N/A |
I would recommend this mechanic to others | N/A |
They fix the problem the first time | 5.0/5 |
The shop is located in a safe neighborhood | 4.7/5 |
The hours of operation are convenient for customers | 4.3/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.0/5 |
Reviews
Nov 07, 2011
Mar 07, 2002
Have worked on my Honda 5 times Repairs always done right and for a fair price.
Jan 05, 2007
- N/A
Honnest, good communicators, have worked to minimize need
for keeping the vehicles overnight. They do not mark up
additional profit on the parts they obtain for repairs.
Jan 18, 2007
I've taken a Mazda and a Honda to them over the years. I
am a moderate car idiot with friends I can double check
things with. They have never led me astray and they've
never made me feel stupid. They really work hard to give
great customer service. I had some problems with my Honda
the last time I brought it in and the bill was pricey.
They worked really hard to bring it down and were very
honest about what could wait, but shouldn't and what could
wait with no problem. I had this weird problem that once
in a blue moon my car doesn't turn over on the first try -
no pattern. They researched it on line and called around
to track down the most likely culprit (a bad key). They
didn't have to do that. I say they respond well when they
screw something up because my car key fell off my key
chain and my key chain ended up on the floor of the car.
When they gave me the key back, it was without the chain.
When I pointed it out, they immediately searched the car
with the appropriate level of panic. When they found it,
the mechanic said, "I hate this. It makes us look like
we're hacks!" Very minor thing. They are great.

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