Oakland Auto Works

I had some brake repairs that should have been a routine, same day job but turned out to require a lot of extra work (I strongly suspected it would in advance, so their telling me was not in any way a surprise). They busted their butts to get it done in the same day anyway, and when I got my car back at the end of the day the braking system was like new. Excellent work ethic, though I will add that in my case if they had weekend hours their lives might have been easier in my case as I could have pushed my pickup time into the next day.

These guys are fabulous (no, I'm not related to anyone there). I've taken one Honda, three Toyotas (and probably another car or 2 I can't remember) there -- they specialize in Japanese cars. They'll give you a ride to BART and pick you up, explain everything, tell you when you DON'T need something (I recently brought in a Toyota Avalon expecting a major service, Glen said I only needed a "regular" service -- saved lotsa $). Need to pick it up on Saturday? Just call and they'll work it out. Ride to your Oakland house? OK. I just can't say enough positive -- I've probably gone there a dozen or 15 times, and never -- yep, I mean literally never -- had a negative experience. Check 'em out... --John

Excellent service.

I would highly recommend Glen and his team to anyone looking for a fair price and great service... above and beyond the call of duty!

I found this shop through this website and have nothing but good experiences with them. The staff is helpful and competent. The prices are reasonable. I'll be staying with them as long as I'm in the area.

I've been using this mechanic for 23 years and they don't come any better then this. Once I showed up with out an appointment because of the situation (it had started to rain hard and my drivers side window would not go back up) and Glen, the owner, saw me right away and fixed it for free. I like this shop so much, that at Christmas time I bring them a big plate of baked goods to show how much I appreciate them.

The world will be a better place, if everyone works with the degree of manner and professionalism like this shop does. They only handle Japanese cars, and therefore, I'll never buy anything other than Japanese.

I called and told them the problem (cracked radiator,) and they said drop it off at 1 p.m., which I did. When I dropped it off, they had several other Subaru's in the shop already. So that made me feel better that they know about my car. The next morning it was done and ready for pick up by 8:30. The price was about 200 more than the dealer quote-but with no hassles. They are located in a higher rent portion of Oakland, so I figure that was the reason for the price. They even dropped me off at home. I have found a mechanic finally.