Bancroft Complete Auto Repair

5.0 of 5 stars

3 reviews

5342 Bancroft Ave, Oakland, CA 94601, us

(510) 436-5423

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About this shop

Hours
Specialties: Guarantees all work for at least 1 month or 1000 miles
Happily gives binding estimates
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	5.0/5
They complete the work in a timely manner	5.0/5
They respond well when they screw something up	N/A
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	5.0/5
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	4.7/5
The shop is located in a safe neighborhood	3.0/5
The hours of operation are convenient for customers	5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	2.7/5

We've now taken our two cars there, a 91 Honda Civic and a 93 Toyota Camry and they repaired the breaks on the Honda and diagnosed what was a bad distributor on the Toyota. Both times they showed us the bad parts and explained to us (both me and my husband) what had gone wrong. It's not a good neighborhood, so if you are a woman by yourself, I'd say get someone to pick you up or drop you off as the walk to the bus isn't the nicest. But other than that, it's great!

Sep 25, 2007

Rick (the owner, I think) is very straightforward and reasonable. He explained everything about what my car needed (a fuel pump) and replaced it fast for a very reasonable price. great experience. I watched him do all the work on my car, and happy to say he did a great job with a nice attention to detail.

Jun 21, 2009

They won my business when they agreed to install the PITA driver's side header into my 79 F250 after I got 1/2 way through myself before realizing it required removal of the master brake cylinder and power steering components at least. And no attitude either, they just took over and did good work. Then they solved an ignition problem that had escaped a large, reputable, fancy-pants shop. After that they got the service tasks for our old BMW's (old and older) and have done service of the same quality as the high-end BMW repair place with floors clean enough to eat off of at about 1/3 the cost that we used to use.

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