Expert Auto Care, Mountain View CA

5.0 of 5 stars

2 reviews

2570 Leghorn, Mountain View, CA 94035, us

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About this shop

Hours
Specialties: Has ASE certified mechanics
Specializes in Brakes and Mufflers
Happily gives binding estimates
Specializes in Radiator work
Specializes in Engine Rebuild work
Reminds you when routine maintenance is needed
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	5.0/5
They complete the work in a timely manner	5.0/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	5.0/5
They are always honest	5.0/5
I would use this mechanic again	5.0/5
I would recommend this mechanic to others	5.0/5
They fix the problem the first time	5.0/5
The shop is located in a safe neighborhood	5.0/5
The hours of operation are convenient for customers	5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	4.5/5

Honest and reasonable. When I moved to the area in 1997, my Infiniti Q45's license palate bolts were frozen (Chicago winters). They took about 15 minutes to remove the bolts - impact gun was required to break the rust. They refused to take any money - just welcomed me to the neighborhood. 16 years and 4 cars later, I still use them for everything. They are trustworthy - I am comfortable dropping off my car, and just telling them to fix it as if you own it. I always get a call with estimates, and have found them trustworthy and professional. There new location (larger and newer than the old one) is even closer to my house. An added bonus.

Oct 23, 2013

Grandma Lainey

I love Expert Auto Repair. The Owner, Masood, has been extremely honest, forthright, respectful, prompt, and has repaired our cars well. In addition to our Audi, he has also repaired a Toyota for us. He took me under the car(s) with a flashlight and showed me exactly what was wrong and explained what needed doing. When I balked at one item, he told me what he could do instead, and the ramifications of doing it (OK to leave it, but eventually it will need replacing). The shop is always clean, not greasy, the bathroom is clean (!), and the lounge for people to wait in is also clean. There is a TV there, but it wasn't on when I was there (which is good, in my view). I recommend this shop 1000%.

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