Herb & Red's Auto Repair

  • 4.7 of 5 stars
20 reviews

2337 E 7th St, Long Beach, CA 90804, us

(562) 433-0765

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Transmission work
Loaners
No
Notes
 
They are always honest
4.7/5
They are competent
4.7/5
Their repair price is reasonable
4.2/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.3/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
4.6/5
They are always honest
4.7/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
3.8/5
The hours of operation are convenient for customers
4.4/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.4/5
Dec 28, 2000
Got the recommendation from this site, tried them, and theyre GREAT! Ive taken my truck in for three fairly major repairs / check-ups, and each time theyve done the work necessary, and not done work they thought was unnecessary. They didnt push up the bill when they had a chance. Their prices are not on the cheap side, but they always seem fair. And they fix it the first time! Ask for Jim. And tell him you got the rec online... He doesnt have internet access, so when i told him there were positive reviews on the web, he got a kick out of it.
Jul 31, 2002
They only did a smog check for me, but they worked me in to ensure that I was able to get the check done before going out of town. I heard the manager explain to several customers EXACTLY what they were going to do in the way of repairs and recommend less costly repairs to people who expected to pay a lot more. Highly recommended!
Oct 13, 2007
I've been a customer of Herb and Red's for four years, and I've had nothing but good experiences. Jim is communicative, doesn't talk down to you, and is honest about what work shouldn't wait, and what work can be safely delayed until I have the money. His estimates are almost always spot-on, and his mechanics are courteous and clean.
Sep 25, 2003
since my family and i and our growing circle of recommendees are such good customers, they've helped me with little things for free right away that i've been charged for at other garages. jim is also a great source of advice on all things car.
May 12, 2004
I read the positive reviews and decided to try the shop for the first time myself. I too had a good initial experience. Jim was very informative and a straight up guy. He fully explained everything that was done and only performed necessary repairs. While the shop is smaller and only has a few bays, a quick look around shows that they are organized with everything in its place--a possible indicator of the quality of work they can do. The price was very reasonable and I had a very satisfactory experience. If my future experiences are anything like my first, I will happily continue to do business with this honest mechanic.
Nov 04, 2004
they allways fix my car the same day like a timing belt water pump job on a 2001 Honda Accord. say hi to Jim and the guys.
Jul 21, 2005
I agree with all the comments about Jim and his excellent service and friendly attitude. I had some significant suspension work done at the shop and found it to be a little on the pricey side. However, the payoff-- about two years later and the suspension and alignment are in good shape. So, maybe a bit pricier than your Lube'n'More type joint, but dignified professionals.
Nov 07, 2011
Jan 04, 2008
I went to Herb and Red's after the recommendations from this site. I had failed a smog check at another place and felt they were very shady. I took my '91 Celica to Herb & Red's and spoke to Jim. He told me I could bring it in whenever and they would check it out. So as the date of my extensions expiration neared I brought it in. They checked my car out and told me I just needed a new part put in. I could buy the part and they would not charge me for the diagnosic or labor! Apparently it was an easy job, but still! The part was installed, I went to the Smog station Jim recommened and passed with flying colors! Jim is a genuinely nice guy and they only problem is there are always SO many cars its hard to get in! I would recommend them to absolutely everyone!
Nov 22, 2013
  • RollingStone
These guys just saved me $500! My check engine light came on and I had it checked at a place called Advanced Computer Automotives (ACA). They told me the knock sensor needed to be replaced and quoted over $700 for the job. And charged me $95 for the diagnostics!!! In one of my brighter moments I called Herb's & Red's, and Jim told me right away: That code comes up each time you connect the computer on Nissans and Infinities. Were there any other codes? Well yes: The O2 sensor also showed up! He offered to rescan the codes for free and fixed the O2 sensor for $230 ($54 labor). Will I go back there? You bet! And ACA? they are either incompetent or dishonest, and I believe it's the latter!

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