Bill Schuster & Sons
2345 Laguna Canyon Road, Laguna Beach, CA 92651, us
(949) 494-8700
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About this shop
- Hours
- Specialties
- Specialities:
- Loaners
- No
- Notes
Score card
They are always honest | 5.0/5 |
They are competent | 5.0/5 |
Their repair price is reasonable | 5.0/5 |
They complete the work in a timely manner | 4.7/5 |
They respond well when they screw something up | N/A |
They take the time to explain the problems and necessary repairs | 4.5/5 |
They treat male and female customers in the same manner | 5.0/5 |
They are always honest | 5.0/5 |
I would use this mechanic again | 5.0/5 |
I would recommend this mechanic to others | 5.0/5 |
They fix the problem the first time | 5.0/5 |
The shop is located in a safe neighborhood | 5.0/5 |
The hours of operation are convenient for customers | 4.3/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 5.0/5 |
Reviews
Dec 06, 2004
Simon Schuster's son runs the shop now, but he still comes
in and chats with the customers, both about their cars and
life in Laguna canyon and his getaway spots. A little bit
of "Car Talk" live in Laguna Beach. Always a pleasant
experience when you're panicked about your car.
Recommended to me by a friend who went there for years-was
the only shop around that could work on some esoteric
sports car he had!
Nov 01, 2011
This shop has been so good to me that I had to write a
review for them. How could it be that in the middle of an
area quickly transforming into a playground for the rich
there remains this honest, down-to-earth repair shop? I have
been to them for a number of repairs and they have
consistently provided honest, punctual service at a
reasonable price. What really motivated me to write this
review was my most recent trip to Schuster and Sons. Having
decided to perform a tune up on my truck, I called them and
asked them about changing spark plugs (as I had never done
this before). They told me to come by to get some tips. They
showed me how to set-up the torque wrench I had just bought,
they walked me through the process of changing the plugs and
even gapped them for me. I mean, c'mon! These guys are what
mechanics should be.
Dec 17, 2014
- Hartman family
I wish I had time to write a lengthy review on Schuster.
I have nothing but positive things to say about them.
They are honest and customer focused.
Today I went in for oil change and breaks, (breaks made horrible noises)
Well, turns out breaks have at least 7,000 miles on them. They were just dirty.
Another time my computer system died (on the freeway) they took the initiative to deal with the dealer, my car was beyond the standard warranty. But they researched and found out that the computer system was STILL covered.. Saving me $1,000's of dollars.
There is still a lot of "good" in this world and honest mechanics..

Geocoding courtesy of USC Spatial Sciences Institute