Van Ness Auto Repair

  • 3.5 of 5 stars
6 reviews

2740 N Van Ness Blvd, Fresno, CA 93704, us

(559) 227-3190

Email: 

Website URL: 

Is this YOUR shop? Claim it and stay up to date!

Add a review

Log in or Sign up to add a review

Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.3/5
They are competent
4.3/5
Their repair price is reasonable
4.2/5
They complete the work in a timely manner
3.8/5
They respond well when they screw something up
3.7/5
They take the time to explain the problems and necessary repairs
4.2/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.3/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
4.3/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.3/5
Mar 21, 2009
Read the postings on Car Talk, and decided to try, Van Ness Auto is the real deal! If your looking for reliability, this is the shop for you! Try them, you'll love them! Finally a honest mechanic and auto repair shop owner!
Nov 14, 2004
Worked on a complex problem turned out to be my Saturn's computer. Diagnosed it, fixed it well, and came in under estimate. Old-fashioned neighborhood repair shop with a local owner who's responsive to customer inquiries and specific needs. Popular, always full of local cars. Only downside is that means repairs might take longer, due to popularity of shop. Make sure you make them know when you need it back, and call to check up on progress.
Nov 07, 2011
Mar 22, 2009
AS A SINGLE MOM MY DOLLARS ARE TIGHT, HAVING SAID THAT I STRONGLY RECOMMEND THIS SHOP TO ANYBODY THAT NEEDS GOOD SERVICE WITH NO B.S TRIED OTHERS ,BUT ALL THEY DID WAS TRY TO OVERSELL THEIR SERVICE OR PRODUCTS , IM THANKFUL FOR JIM AND HIS CREW
Aug 15, 2010
I just came to the site to see if these guys were on there, because my Miata has been pretty trouble-free. They've done routine maintenance for several years for me, and the first time I asked them to check the brakes, they told me I still had six months before I needed them done. Now I am having an overheating problem, and before I took it to them, and said, "Go for it," I wanted to be sure I wasn't the only one who thinks they're great and trust-worthy.
May 05, 2018
  • Bonnykate
We had a terrible experience here. They had our car for a week and a half and couldn’t fix it. Unfortunately they would not admit that they couldn’t fix it. Every single day we were told that we would have the car back by the end of the day, but it was never ready because of some unrelated thing. After a while, it seemed like it was never ready because they were having to fix their own mistakes. We were repeatedly made to feel like we were being unreasonable and that problems just “happen”, but they kept over-promising and under-performing. By the end of it, it was all little stuff they said could be done in 5 minutes or 30 minutes, but they still couldn’t get it done in a day. My fiancé was stuck at the shop, waiting for hours for something they said would be done in a few minutes, and would end up having to walk home in the dark. Ultimately we just wanted them to get it working well enough to drive it home so we could figure out where else to take it. They promised us they could do this, but when we went to go get it, it didn’t even made it out of the drive way out of the shop. Luckily the mechanics managed to get it to our house, saving us the cost of towing it again. However, when they got it here, the window was down and wouldn’t roll up. They said it had always been like that. So we paid for hundreds of dollars in parts (we talked them out of charging labor because they didn’t actually fix the problem we came in with), were made promises that were not kept, and they busted our window and wouldn’t admit to it or fix it. They know how frustrated we were and that we’ll never be back.

Get the Car Talk Newsletter



Add a shop

Know a great mechanic? Tell the world!

Get started

Geocoding courtesy of USC Spatial Sciences Institute