Hoffmann Automotive

Whenever I'm depressed over a car problem, I know that Rick will always bring a smile to my face, just by being his humorous self. He and his brother could replace you guys.

Not only have they done a great job on my cars, but twice they've helped out friends who needed quick repairs (hiking up a bumper that came off, diagnosing a rattling sound and making a quick adjustment) -- without charge. The brothers and their staff are always ready to help out. I much prefer to go to them than to the dealer for repairs and checks!

I have been going to Rick and Jeff's Union 76 for 20 years. I really know Rick better. He never treats me like a dumb broad (even though I accuse him of it). He is always honest and gives me his opinion. He will tell me if they find something else that may need to be fixed, but can wait for a while. I recently bought a new CRV that has been at the dealership 6 times in 8 weeks and has 2400 miles on it. Rick calls me just to see how it is going (not well) and encourages me to hang in there. He is like a brother I never had. I really do respect and trust him because he truly cares about his customers. They definitely run a clean and respectable operation. If you know you need some work done, you better call a week or so in advance in order to get a slot. They just built a new facility and it is beautiful and well-deserved. They have worked hard. (I live in another town and won't let anyone there work on my vehicles.)

I actually enjoy dropping my car off. Rick is a great guy and he and Jeff are appreciative of our business. On many occasions, they have recommended less rather than more work on my older cars. When they recommend work, I trust that it is really necessary. After years of worrying about honest estimates and competent work, my wife and I have been delighted by the service we get from their shop.

Repairing your car can be trying to the soul and the pocketbook, so I appreciate Rick Hoffman's dry sense of humor. I am a woman and everything I know about car repair I learned from Car Talk (so I don't know much, ha ha!). He treats me right and I never feel ripped off. He worked very competently on my Toyota for a few years before my husband talked me into the money pit Subaru we currently own. Hoffman's prices are not the cheapest, but they are fair. They are great at deferring maintenance for older cars or problems that can wait, and they often fix little things for free. Rick seems brusque on first acquaintance, but he will cheerfully banter with you about cars all day if you give him a chance. I will miss these guys if I ever leave Davis.

While not the cheapest, their work is always top-notch, and we have never had to return for mistakes. They are honest and take the time to explain the problem, the solution, and the price. We have tried other places looking for cheaper repairs, but we paid for it with shoddy work. We will never go anywhere else again.