Valley Import Center
About this shop
- Hours
- Specialties
- Specialities:
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 5.0/5 |
| Their repair price is reasonable | 4.3/5 |
| They complete the work in a timely manner | 4.5/5 |
| They respond well when they screw something up | 5.0/5 |
| They take the time to explain the problems and necessary repairs | 5.0/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 5.0/5 |
| The shop is located in a safe neighborhood | 5.0/5 |
| The hours of operation are convenient for customers | 4.0/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 3.0/5 |
Reviews
Nov 06, 2011
Oct 12, 2001
We have been taking our cars to Ian and Chris (and now Mike) for over 10 years. As the previous person stated, they are not cheap, but they do quality work and know their business. They also understand how to listen (a trait that is not found very often in this business). They communicate well- in other words, they do what they say and say what they do. I highly recommend Valley Import.
May 11, 2005
Simply stated, Chris takes care of his customers like they
are family and we become "customers for life".
Over the last 20 years, oftentimes they have recomended
fixes that are less expensive than other courses of action.
They are unfailing honest and competent and I cannot
recommend them highly enough.
May 24, 2007
We have been customers since the 1980's when Ian ran the
shop. The level of service and competence has remained
high throughout the ownership changes.
Geocoding courtesy of USC Spatial Sciences Institute