Kevin L. Hinkley Auto Tech, Castro Valley CA

3.4 of 5 stars

2 reviews

5269 Crow Canyon Road, Castro Valley, CA 94552, us

(510) 881-1052

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About this shop

Hours
Specialties: Specializes in Air Conditioning work
Has ASE certified mechanics
Specializes in Brakes and Mufflers
Happily gives binding estimates
Specializes in Radiator work
Specializes in Engine Rebuild work
Loaners: No
Notes

Score card

They are always honest	3.0/5
They are competent	4.0/5
Their repair price is reasonable	3.0/5
They complete the work in a timely manner	4.5/5
They respond well when they screw something up	2.0/5
They take the time to explain the problems and necessary repairs	3.5/5
They treat male and female customers in the same manner	5.0/5
They are always honest	3.0/5
I would use this mechanic again	3.0/5
I would recommend this mechanic to others	3.0/5
They fix the problem the first time	4.0/5
The shop is located in a safe neighborhood	4.5/5
The hours of operation are convenient for customers	4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	5.0/5

I don't know the hourly rate. They work on all cars and are so friendly and sweet. They have given me rides home, even though I live in another city. This is the second generation running the shop. The Best! I know he listens to Cartalk. We have talked about some of the calls.

Nov 17, 2014

Zuizo

9/6/2013 Watch your wallet. I went here based on the good reviews and the claims that the owner runs an honest shop. I wanted to like this place because it is close to my home and convenient. Sadly, it was not meant to be. Kevin quoted $500 for an oil cooling line replacement. He had just finished another $500 job for me that I had not done a price check on so I decided to do a price comparison. The GMC dealer quoted the same oil cooling line replacement job for $325. Worse yet, I found out my original repair could also have been accomplished for $350 (instead of the $500 I paid). It appears that Kevin Hinkley Auto is charging for jobs at a rate that is 50% more than dealership prices Needless to say I will never go back. Their pricing is arbitrary and way too expensive.

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