Art's Automotive

  • 4.7 of 5 stars
49 reviews

2871 San Pablo Ave, Berkeley, CA 94702, us

(510) 540-7093


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
May 25, 2004
I've been into Arts a half dozen times with various cars (Maxima, Corolla) and they have always been upfront about pricing and friendly. Their staff is very knowledgable and have even taken the time out of their day to give me a ride to the bart before. Great shop and I recommend them to all my friends.
Jun 01, 2004
When the A/C stopped getting cold in my '98 Integra, I took it to the original dealer for an estimate. They charged me $100 for the estimate, and said it would be $700 for parts and labor to replace the evaporator. I decided to shop around, and eventually found Art's. I told them what the dealer had diagnosed, and based on that they gave me an estimate that was about $75 lower. But, once they got their hands on the car, they decided to double-check the dealer's diagnosis, and could not find the leak that the dealer claimed existed! They did find another leak in a relatively cheap part, and ended up fixing the A/C for less than half of the dealer's original estimate. Art's has my business from now on - I'll never take my car back to the dealer again!
Jul 29, 2004
Art's Automotive is a great repair shop. When my car died its final death a few years ago, they didn't try and talk me into costly repairs that would not have made a difference. I take my new car to them now, but not nearly as often, and actually miss seeing the guys!
Nov 08, 2004
These guys are the best. I've moved to Vallejo and I'm still thinking of taking my car here. They work hard to explain everything, give honest estimates, and save you money. I wish they were here in Vallejo!!
Dec 22, 2004
Art's Automotive have been working on my cars for 7 years. Only once did they ever misdiagnose a problem and, on that occasion, they replaced the wrong part. When they realized what had happened, they took back the new part I didn't need, refunded the entire cost of the unnecessary repair, and then fixed what really needed to be fixed. They got my undying loyalty that day. In fact, I am now looking for another Japanese auto just so that I can continue to use them as my mechanic.
Feb 17, 2005
I have been a customer of Art's only for about a year now but I do have nothing but praise for their work. They are really knowlegeable, timely and honest in their estimates and work.
Dec 12, 2009
Art's specializes in Japanese makes, and these guys are the best. The office is festooned with awards like "Best of the Bay" and Bay Area Checkbook, going back years; and the bulletin board is literally layers deep in customer letters and postcards expressing thanks and blessings. Art is a vet who is almost pathologically concerned for his customers' welfare and is the most environmentally conscious businessman I've ever encountered. I guess I'm a "biased customer", because I've been going there for over fifteen years. I had difficulty answering the "when they screw up" question on the survey, because in all those years I can't think of a single time they did screw up!
Aug 17, 2005
Art's does a very thorough job. They seem to have a lot of mechanics and very full schedules. It's amazing that they can crank out so many cars in such a small space. They have a system of dealing with their customers which makes it possible for them to do a thorough job with every one. Sometimes going through this system can be a little stressful. For instance, they couldn't just tell me if I needed to replace my brakes, they had to do this whole expensive diagnostic thing. And if it turned out that I needed them changed, then they wouldn't charge me for the diagnostic but if I didn't need them changed they wouldn't charge me. I'm used to mechanics who just take a little peak and say yes or no. And you have to take your car in at 8 am. If you want an oil change you will be a drop-in client, and your car may get done in 1 -3 days. It's obviously because they're so good, so successful and popular that they have to have a system of dealing with customers. I am looking for someone who is good but a little more personable. Still, I recommend their service.
Dec 12, 2009
There used to be a whole list of rave reviews for Art's on this page, I guess they've updated in the several years since I last looked for a mechanic. (The *one* downside to Art's is they don't have the new smog check equipment, and I need a smog check.) I'd like to mention for the "treat females the same as males" question that I first went to them with a real doozy of a mystery problem as a 25-year-old female, and the mechanic jumped right into the technical details when he called to give me an update on their investigation. Very impressive.
Dec 12, 2009
This place rocks! Sometimes it takes a while to get on the schedule, but it is worth the wait. They take the time to explain repairs and if it can wait, they will tell you so. They have my 1990 Accord running like a top. I get a good feeling when I leave my car, knowing they are not ripping me off. I found a gem and will keep buying only the kind of cars they work on. They also supply fresh coffee and on occasion a bowl of treats n the counter! :)

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