Dan's Toy Shop

  • 5.0 of 5 stars
11 reviews

2502 E Fort Lowell Rd, Tucson, AZ 85716, us

(520) 620-1957

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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Jul 01, 2009
Great mechanic for Toyota and Lexus cars. Been going there for years, and have been highly satisfied.
Aug 30, 2007
Customers are so loyal to this mechanic that when he relocated from Tuscon (180 miles away) customers continued to bring their vehicles to him, especially Land Cruisers.
Oct 11, 2008
We have been taking our Toyotas (3 now) to Dan for the last 1 and 1/2 years. Dan has provided excellent service every time. We have had everything from routine oil changes (can usually do while we wait) to more extensive repairs like timing belts, brakes, waterpump replacement, and shocks. We really trust his work, and have recommended his shop many times now to friends and family with Toyota vehicles.
Apr 02, 2009
This is a mom & pop garage. Dan and Angela have always been upfront and exceptionally honest, often recommending that I NOT have something done that I thought should be. They do my oil changes while I wait (abt. 45 min with an appt.), and check over my vehicle to let me know of anything that needs (or will need) attention. It sure beats buying into the dealership's so-called "preventive maintenance" services (blue, gold, etc.) that cost $250-500 and do nothing but "check" things. Also, Dan's charges only $20 to run the computerized diagnostic--compared to around $90 by my dealer. I feel absolutely confident with my car in Dan and Angela's hands (2003 Toyota Camry, 68000 miles), and highly recommend them
Aug 05, 2009
I am a single female who knows next to nothing about cars. I have been taking my Toyotas (3 of them) to Dan for 3 years. I have always found Dan and Angela (his delightful wife and receptionist) to be fair, honest, and extremely competent. We have never had to return to have a job redone. When I take my car in for an oil change, they check the car over and tell me what work may need to be done in the future. They also tell me what is not worth fixing. They keep all records on computer, so they can easily look up what they did before, and when. My son's '95 Lexus needed quite a bit of work. They prioritized the repairs into affordable chunks. When my '07 Camry Hybrid needed new tires, they did the research on line and sent me out the door with 3 suggested tires that would work best for that model. This is a mechanic you can TRUST.
Nov 13, 2009
We were in Utah on vacation when our 1996 Toyota Landcruiser started having problems. We wound up in Moab, Utah, and called Dan Pratt, the owner of Dan's Toy Shop in Tucson, and asked him to go on-line and recommend a repair shop in Moab. Dan did this, and then over the next several days we would call Dan and give him updates on what the repair shop in Moab was finding (or not finding) as the cause of the problem. Dan probably spent 3-4 hours over this time period offering suggestions and trying to diagnose long-distance. We left Moab and headed straight to Tucson and dropped the Landcruiser off at Dan's. He fixed the problem (both steering knuckles needed to be rebuilt), and did not charge us for any of the time he had spent on the phone with us. Dan and his crew always check out our Toyotas from stem to stern anytime we bring them in, and will always give us a heads-up on potential future problems. Dan is honest and extremely competent.
Dec 01, 2009
I've been a customer of Dan and Angela's for the last few years. They've kept my 2006 Camry in tip-top shape. Prices are very reasonable. As a three-car garage, it's recommended that one schedule routine maintenance and service, but they're often available during business hours for unscheduled emergencies. A few months ago, my front-left brake was making an awful squealing, grinding sound that had my seriously worried. I stopped in the afternoon, unscheduled, and they took off the wheel and thoroughly examined the brake and its related components. Turns out a small rock had wedged itself between the pad and rotor and was scraping on the rotor. It was removed, the brakes inspected again, and the wheel re-mounted. They didn't even charge me, but I nevertheless insisted on paying. Their oil change service costs around $28 on my Camry, including parts and labor. At the present, they use Mobil Clean 5000 motor oil (a high-quality, conventional oil) but will happily use any oil the customer supplies. They were even happy to take a sample of my used oil so I could send it off to the lab for analysis, which confirmed that my car is in good working order. Service is quick, the staff is pleasant, and everything is conducted in an honest, aboveboard fashion.
Dec 21, 2009
I found Dan's Toy Shop by looking on the Car Talk web site 3 years ago. I own a 1989 Toyota V6 Pickup, and, shortly after moving to Tucson, it required an engine rebuild. Dan completed the job in about 3 weeks for under $4000. This included everything and also a new clutch plate (not the pad, the actual plate, which was difficult to find for a 1989 Toyota) and the belts, valves, etc. The really most impressive thing was that the car now drives like it did when new, and I have had no trouble with the car for over 20K miles. Dan's shop also takes care of a 2002 Land Cruiser for me, and he was able to tweak out the suspension so that it rides perfectly. Dan's team seems to have extensive expertise in all aspects of Toyotas, Lexus and Scions. They are friendly and responsive. Angela is the best.
May 03, 2010
If you live in Tucson and own a Toyota, I strongly encourage you to give Dan's Toy Shop a chance to earn your business. Starting with my first contact with Angela (Dan's wife), I felt like my patronage was appreciated. Every aspect of the requested repairs were explained and the price was very competitive. When I picked up my vehicle, Angela outlined some services that may be needed in the future. There was no pressure to fix things that did not need immediate attention. Thank you Angela and Dan. I will bring both of my Toyotas to your shop for future service and I will recommend you whenever I get a chance. -Robert
Oct 18, 2010
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Dan's Toy Shop was recommended to me by several people in town. They have skilled technicians, three service bays, and use all genuine Toyota parts. It's rare to find a mechanic/service shop that's honest; it seems like all the shops are trying to make a quick buck at someone's expense by upselling unnecessary services or parts.

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