Bucks River Road Exxon, Tucson AZ

4.4 of 5 stars

2 reviews

4851 North 1st Avenue, Tucson, AZ 85718, us

(520) 887-2361

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About this shop

Hours
Specialties
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	4.0/5
Their repair price is reasonable	3.0/5
They complete the work in a timely manner	4.5/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	4.5/5
They treat male and female customers in the same manner	4.5/5
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	5.0/5
The shop is located in a safe neighborhood	4.0/5
The hours of operation are convenient for customers	4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	3.5/5

What I know about cars consists of the fact that "internal combustion" is just a pleasant way of saying "powerful contained explosions 4 feet from YOUR feet". These folks notice problems but always contact and explain before doing additional work. I have expressed concerns (do I need new shocks?, what is this new engine vibration?) that could easily have left me open for a creaming; I'm still riding around on those shocks and the vibration was due to a slight deterioration of the rubber mounts that has caused no harm. Excellent karma, too; my wife's Saturn broke its timing belt while she was at the station for gas! I honestly don't know how reasonable their prices are, once we found them we stopped going to any other garage. I do know that I feel safe in the vehicles they have worked on for us.

Jan 08, 2015

Noneof

I took my cars to these guys for years. Pricey, but good service. Or so I thought, until I made the huge mistake of buying a "certified" used car from them. What a lemon!!! I put close to $3000 within a year into a car they said they checked out thoroughly. They didn't. It was a junker. I had to threaten to sue them in a letter after verbal complaints and THEN they gave me $700 to shut me up. I would NEVER recommend them again, and WOULD NEVER buy a car from them. Apparently, even though they sell lots of used vehicles, they are not licensed as a dealer, as I later found out.

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