CAT Performance Auto, Flagstaff AZ

1.0 of 5 stars

2 reviews

2117 N. Main St., Flagstaff, AZ 86001, us

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About this shop

Hours
Specialties: Specialities:
Loaners: No
Notes

Score card

They are always honest	1.0/5
They are competent	1.0/5
Their repair price is reasonable	1.0/5
They complete the work in a timely manner	1.0/5
They respond well when they screw something up	1.0/5
They take the time to explain the problems and necessary repairs	1.0/5
They treat male and female customers in the same manner	1.0/5
They are always honest	1.0/5
I would use this mechanic again	1.0/5
I would recommend this mechanic to others	1.0/5
They fix the problem the first time	1.0/5
The shop is located in a safe neighborhood	3.0/5
The hours of operation are convenient for customers	1.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	2.0/5

On January 16th, 2013 Chris Takemoto (owner of CAT Performance Auto) and I met at my home to discuss the repairs I needed done to my 1984 VW Rabbit. During the course of this conversation, we also discussed a complete performance rebuild of the engine (top and bottom end). We agreed on a budget of $3000 and I was to drop my car off for a two week period to have the work done by Chris starting the following week (week of January 21, 2013). On January 22nd, I advanced Chris $800 for parts. Today is May 17th, and I still do not have my car back. He has ducked the certified letter sent by my attorney, and my car is nowhere to be seen on his shop site.

Mar 28, 2015

Barryboy007

I normally dony write reviews. But I had so many problems with this guy that I don't want anyone to go through what I had to. I was having the check engine light come on. Chris said it would be $500 to fix the problem and take only 3 days. I when I dropped of car chris said he was short on money and needed the money for the parts first. So I gave him $290. I didn't here back from him all weekend. I call ed Monday and left a message because the car was supposed to be done. He didn't call me back till Monday night saying he ran into more problems, and it would know be 1000 to fix it. I was annoyed but was already this far so I said ok and asked when it be ready. He said one week. Fast foward 2 weeks! He still not done! One excuse after the next with this guy. I finally get my car back 2 and a half weeks later and the check engine light still on! He wanted more money and time.I said no way. I ended up bringing car to Honda dealership. They fixed it in one day for $80.00 ! They said it was just needed to be reset and couldnt even see any new parts or anything chris did. DO NOT TRUST this guy. He is a total scam. He also works in Scottsdale too

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