Accu-Brake Flagstaff 4X4, Flagstaff AZ

2.9 of 5 stars

2 reviews

2920 E Route 66, Flagstaff, AZ 86004, us

(928) 527-0270

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About this shop

Hours
Specialties: Has ASE certified mechanics
Specializes in Brakes and Mufflers
Guarantees all work for at least 12 months or 12000 miles
Reminds you when routine maintenance is needed
Road tests vehicles when appropriate
Loaners: No
Notes

Score card

They are always honest	3.0/5
They are competent	3.0/5
Their repair price is reasonable	2.5/5
They complete the work in a timely manner	3.0/5
They respond well when they screw something up	1.0/5
They take the time to explain the problems and necessary repairs	3.0/5
They treat male and female customers in the same manner	5.0/5
They are always honest	3.0/5
I would use this mechanic again	3.0/5
I would recommend this mechanic to others	3.0/5
They fix the problem the first time	2.5/5
The shop is located in a safe neighborhood	4.0/5
The hours of operation are convenient for customers	4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	5.0/5

Reviews

Sep 06, 2012

mwoozle

See above. I added this shop.

Jan 19, 2015

Canyonair

Took my truck into this shop for the last time. A simple installation of a rear shock strut turned into an expensive repair in Utah. The so-called mechanic never bolted the strut in place. The owners of Accu-Brake (John and Jim Stalker) ignored my calls. When I finally spoke with one of them (Douchebag Jim) they were rude and yelling and refused to refund my money or repair. Finally had to file a complaint with NAPA to get a refund. Also filed a complaint with the BBB in Arizona. Basically this shop is run by thieves that have no honor or integrity. I wouldn't take my lawnmower for these crooks to repair.

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