Kittle's Garage

  • 4.7 of 5 stars
13 reviews

1300 N Poplar St, North Little Rock, AR 72114, us

(501) 376-1519

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Has ASE certified mechanics
Specializes in Brakes and Mufflers
Specializes in Radiator work
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
4.8/5
They are competent
4.8/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
4.3/5
They respond well when they screw something up
4.8/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
4.8/5
They are always honest
4.8/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
3.7/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.1/5
Apr 01, 2008
We have two Toyota Previas, one purchased Aug 1990, the other Oct 1997. Even the 17 yr old (192,000 miles) looks and runs great. Experience with the local Toyota dealer has not been good so we shopped around for a repair/maintenance shop. Your site referred us to Kittles. The old one was due a 60,000 mile type service and we asked if Kittles could also give us an opinion re. the logic of keeping it with the idea of several more years of use or if we should consider a replacement. They kept it overnight, ran thru the entire 60,000 mile check list, and not only complimented its condition but even omitted some of the more expensive items (transmission fluid flush, valve clearance adjustment, engine coolant) noting that each condition looked very good. When they called for us to pick it up, they commented that they had "bad news" about our previa. Then I found out the bad news was theirs since the total service was not needed. So, shortly after, I took the newer (?) one in since it was also approaching the 60,000 mile service req'mt. It required more service but still less than half the customary amount. Again, they noted the excellence of the condition. Obviously, they could have performed the entire service in each instance (or at least charged for it), but my experience was similar to the ones I read on your site when looking for a reliable shop. So thanks to you for an apparently good recommendation and I'm happy to pass along my kudos.
Feb 12, 2009
I've used Kittle's for 20 years, for a variety of vehicles -Chevy, Jeep, Honda, Oldsmobile. Always honest, professional, gets the job done. Never talks down to female customers. Explains what's wrong as well as what is working perfectly fine and needs to be left alone. Freddie is the best.
Dec 13, 2009
We found the people at Kittle's garage to be friendly and competent. They took the time to show us the problem and explain all the options available. We will not hesitate to use this garage in the future.

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