Kittle's Garage

We have two Toyota Previas, one purchased Aug 1990, the other Oct 1997. Even the 17 yr old (192,000 miles) looks and runs great. Experience with the local Toyota dealer has not been good so we shopped around for a repair/maintenance shop. Your site referred us to Kittles. The old one was due a 60,000 mile type service and we asked if Kittles could also give us an opinion re. the logic of keeping it with the idea of several more years of use or if we should consider a replacement. They kept it overnight, ran thru the entire 60,000 mile check list, and not only complimented its condition but even omitted some of the more expensive items (transmission fluid flush, valve clearance adjustment, engine coolant) noting that each condition looked very good. When they called for us to pick it up, they commented that they had "bad news" about our previa. Then I found out the bad news was theirs since the total service was not needed. So, shortly after, I took the newer (?) one in since it was also approaching the 60,000 mile service req'mt. It required more service but still less than half the customary amount. Again, they noted the excellence of the condition. Obviously, they could have performed the entire service in each instance (or at least charged for it), but my experience was similar to the ones I read on your site when looking for a reliable shop. So thanks to you for an apparently good recommendation and I'm happy to pass along my kudos.

I've used Kittle's for 20 years, for a variety of vehicles -Chevy, Jeep, Honda, Oldsmobile. Always honest, professional, gets the job done. Never talks down to female customers. Explains what's wrong as well as what is working perfectly fine and needs to be left alone. Freddie is the best.

We found the people at Kittle's garage to be friendly and competent. They took the time to show us the problem and explain all the options available. We will not hesitate to use this garage in the future.