Koch Auto Repair
5201 South 30th Street, Fort Smith, AR 72901, us
(479) 646-3995
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About this shop
- Hours
- Specialties
- Specializes in Transmission workSpecializes in Air Conditioning workSpecializes in Brakes and Mufflers
- Loaners
- No
- Notes
Score card
| They are always honest | 4.0/5 |
| They are competent | 3.6/5 |
| Their repair price is reasonable | 3.2/5 |
| They complete the work in a timely manner | 3.8/5 |
| They respond well when they screw something up | 3.8/5 |
| They take the time to explain the problems and necessary repairs | 3.4/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 4.0/5 |
| I would use this mechanic again | 5.0/5 |
| I would recommend this mechanic to others | 5.0/5 |
| They fix the problem the first time | 3.8/5 |
| The shop is located in a safe neighborhood | 3.2/5 |
| The hours of operation are convenient for customers | 4.2/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 2.5/5 |
Reviews
Jul 09, 2005
- N/A
I didn't answer the question about how well they respond
when they screw something up because so far, they've not
screwed anything up!
Nov 30, 2008
Dennis was my trusted mechanic when I bought my first VW
Beetle in July of 1962. He worked for the local Ft Smith
VW dealer for many years. 46 years have gone by and I am
still driving VW Beetles (New). I still consider Dennis
Koch the best VW mechanic in town.
Nov 06, 2011
Nov 06, 2011
Aug 12, 2013
- BenzS
They were wonderful to work with and fixed it the first time. I would take my car back and would recommend them to my friends.
Aug 12, 2013
- daisymae73
They are wonderful! They saved me over 1800.00 on a quote from another mechanic. They are honest and always willing to stop and explain what they are doing. I know people who drive from NWA to have Jerry and Dennis work on their cars! I will never use anyone else. They are a real gem to have in this community.
Geocoding courtesy of USC Spatial Sciences Institute