Koch Auto Repair

  • 4.1 of 5 stars
6 reviews

5201 South 30th Street, Fort Smith, AR 72901, us

(479) 646-3995

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
3.6/5
Their repair price is reasonable
3.2/5
They complete the work in a timely manner
3.8/5
They respond well when they screw something up
3.8/5
They take the time to explain the problems and necessary repairs
3.4/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
3.8/5
The shop is located in a safe neighborhood
3.2/5
The hours of operation are convenient for customers
4.2/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.5/5
Jul 09, 2005
  • N/A
I didn't answer the question about how well they respond when they screw something up because so far, they've not screwed anything up!
Nov 30, 2008
Dennis was my trusted mechanic when I bought my first VW Beetle in July of 1962. He worked for the local Ft Smith VW dealer for many years. 46 years have gone by and I am still driving VW Beetles (New). I still consider Dennis Koch the best VW mechanic in town.
Nov 06, 2011
Nov 06, 2011
Aug 12, 2013
  • BenzS
They were wonderful to work with and fixed it the first time. I would take my car back and would recommend them to my friends.
Aug 12, 2013
  • daisymae73
They are wonderful! They saved me over 1800.00 on a quote from another mechanic. They are honest and always willing to stop and explain what they are doing. I know people who drive from NWA to have Jerry and Dennis work on their cars! I will never use anyone else. They are a real gem to have in this community.

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