Mark's Auto Service, Birmingham AL

4.9 of 5 stars

5 reviews

2616 5th Ave S, Birmingham, AL 35222, us

(205) 328-4421

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About this shop

Hours
Specialties: Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Engine Rebuild work
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	4.6/5
They complete the work in a timely manner	5.0/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	N/A
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	5.0/5
The shop is located in a safe neighborhood	4.0/5
The hours of operation are convenient for customers	4.4/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	2.7/5

When I described my problem to the guys at the shop, they expressed sympathy but agreed the work needed to be done. So they quoted me a price well below other places and I dropped the car off the next day. I expected them to keep it at least a day or so seeing how busy the shop was, so I arranged other transportation. Believe it or not, they called back that afternoon to tell me I could pick up my car! So they're quick too. I rated the neighborhood as a kinda sorta safe area, but I'm new to town so maybe it just looks that way. I felt safe if that means anything. I'll definitely take my Chrysler back to Mark any time I need work done.

May 19, 2005

I thought my car needed brakes. So I dropped it off at Mark's and told them it needed new rear brakes. I call back the next day and they say, "There's nothing wrong with your car." Can you believe that? I go to them basically begging them to charge me money and they send me home with no charge. That's why I trust these guys to tell the truth and do an honest job. I won't take me Cruiser anywhere else for mechanic work. Thanks Mark's!

Aug 11, 2005

I found out about Mark's through the recommendation of a friend. One of the reasons I keep my 96 Dodge Grand Caravan is because I have a mechanic I can trust to make repairs and get them right the first time at a reasonable cost. Mark's has worked on my Brakes, A/C, Transmission, Power Steering, and even a broken door lock. He fixes the problem and does not call back with a stack of other problems (like dealer shops do). I have 170,000 miles on this van and because of Mark's, it still runs good as new, with the same feel of power and good gas mileage (24 Hwy with a 3.8 liter V6 - go stick that in your SUV!). As much as I would like to get a new van or cool SUV, I expect to be able to keep it indefinitely with Mark's help. Regarding their hours, Mark's opens at 8 and closes at 5.

Nov 12, 2007

They worked on my 1991 Dodge Caravan several times for me and helped me be able to drive it for 185,000 miles. I strongly recommend them especially for Chrysler, Dodge, Jeep products.

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