Auto & Truck Services Incorporated

4.8 of 5 stars

5 reviews

100 25th St S, Birmingham, AL 35233, us

(205) 252-9300

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About this shop

Hours
Specialties: Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	4.6/5
They complete the work in a timely manner	4.6/5
They respond well when they screw something up	4.8/5
They take the time to explain the problems and necessary repairs	4.8/5
They treat male and female customers in the same manner	4.8/5
They are always honest	5.0/5
I would use this mechanic again	5.0/5
I would recommend this mechanic to others	5.0/5
They fix the problem the first time	4.6/5
The shop is located in a safe neighborhood	3.4/5
The hours of operation are convenient for customers	4.2/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	2.8/5

This is one of the friendliest and most competent shops I have ever used. Norman's wife Grace does the billing, an arrangement that works out really well and makes women (such as my wife) feel really comfortable with the shop. The shop is in a low-rent district and so-so security wise, but they will give you a ride if you need it.

Jul 11, 2010

I have used this shop for 15 years. Norman is very honest and wants you to understand the problem and the solution. They are probably not the least expensive shop, but the service you get justifies some extra expense. They are very helpful with getting you back and forth to work or even driving a car to your house if need be.

Aug 19, 2010

I have used Norman's (and his wife, Grace's) shop since 1997, first, to take care of my 1987 Buick Park Avenue, and, now, my 2005 Chevrolet Tahoe. I can't imagine there is a better, more honest mechanic around. I highly recommend Norman.

Feb 16, 2015