Prime Motor Group

  • 4.7 of 5 stars
1 reviews

857 Portland Rd, Saco, ME 04072, us

(207) 571-5055


Website URL: 

Is this YOUR shop? Claim it and stay up to date!

Javascript is required to view this map.

Add a review

Log in or Sign up to add a review

Offers loaner cars
Reminds you when routine maintenance is needed
Happily gives binding estimates
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Jan 04, 2010
I bought a chrysler van from them in 1993 and was broadsided within 6 weeks of buying the new van - $8000 damage, which I had Prime repair becuase then they would honor all warranties. I had that Van for 10 years and they went above and beyond on all repairs, and honored all warranties. After owning it about 5 years I went elsewhere for a state inspection and was told I needed $500 in repairs before they would give me an inspection sticker. I did not have the work done - took it to Prime and they said none of the work was needed, and did the inspection for the $19 or whatever the basic charge was at the time. None of the work required by the shyster mechanic was ever done on the van and it ran great until the day I sold it in a private sale. Bought a Toyota Highlander from them in 2001, new, and have taken it to Prime for all servicing. I do check on their pricing and suggestions for future work to be done (which they recommend at some of my visits) and have always had the other shops charge similar or slightly less, but they rarely dispute the recommended work. I have concluded for the past 20 years their service department has treated me fairly and honestly, and they offer loaners if the work will take a full day, they have evening hours and a great waiting area. I highly recommend them even though they are a dealership.

Get the Car Talk Newsletter

Add a shop

Know a great mechanic? Tell the world!

Get started

Geocoding courtesy of USC Spatial Sciences Institute