Total Automotive Maintenance

  • 4.9 of 5 stars
1 reviews

5416 Quesada Rd, Riverdale, MD 20737, us

(301) 277-2768


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Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Oct 10, 1998
I have known this mechanic for over 23 years now; I use to live up in the Maryland/Washington DC area where Bill took great care of my cars; every thing from reminding me of timely maintenance to coming out to the highway to help me. One incident happend during an afternoon in 1979; a few weeks prior to this particular day I had, on my own, installed one of those nifty AMP guages. Well the short story version is that the wire insulation wore away right where I had punched a hole in the fire wall, shorted-out and set fire to my whole electical system. Fortunatly, I had one of those portable fire-extingushers in the back and put out the fire; but, only after the wires were all fried. Well I called my car shop and Bill drove out to where I was, and with an extra battery and a spool of wire, cut-out the burned harness and did a point-to-point rewireing of the primary ignition system. He finished before dark so I was able to drive straight to his shop with him following me. It took a couple of days, but his shop completely rewired my chevy. Now, every few years, whenever I need a "new" used car I just call Bill up and tell him I'm in the market again; it usually takes a month or so, but he finds me car and checks it over for me. I spend less than going thru a dealership, a bit more than buying from an ad in the paper, but he has always made sure I had a vehicle that was safe and sound. I drive back up to Md. at least once a year to visit family and friends; and I always make an appointment and drop my car off at Bill's shop for a day to have him go over it bumper to bumper to have done whatever he deems necessary; he has "blank check" from me. Sometimes it costs me just a few dollars for an oil change and tune-up, other times more for major work that really needs to be done. Even now that I live in Florida, I still call and describe to Bill any new noises or querks my car is having and he tells me what to check out and if it something that I need to have taken care of down here right away, or if it can wait until my next trip back north. I have gotten five cars thru Bill over the years and he has always done a great job for me of finding and maintaining my cars; Since my AMP gauge experience, I have never again put in my own "modifications" to a car, nor have I ever since been stranded on the side of a road with car trouble beyond a mere flat tire; girlfriend touble yes, due to "helpful" passing motorist and a not-so-dark highway pullover spot but that's a different story.

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