Four County Import Service

  • 4.7 of 5 stars
4 reviews

1302 Rising Ridge Rd # 20, Mount Airy, MD 21771, us

(301) 829-8600


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Reminds you when routine maintenance is needed
Road tests vehicles when appropriate
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Jan 14, 2004
Jack and Jeff at Four County Imports provide small town customer service. They always take the time to explain what needs to be done and why. What I am most impressed with is that they tell you what absolutely needs to be fixed and what can wait. I have found that unlike the dealerships that strictly rely on expensive diagnostic machines Four County Imports is willing to trouble shoot with or without the machines. (ie. a friend was having electrical problems on her 1989 Honda Accord 235,000miles. The dealer treated her as if she was an ignorant woman. They said that their $10,000 machine says there is no problem. She than took it to Four County Imports they installed a new battery which took care of the problem.) THAT'S SERVICE!!!!!
Sep 25, 2004
I have really mixed feelings about Four County Imports. I score them pretty high on honesty and kinda low on competence. Two out of four visits there resulted in return trips because of problems with the repairs. On the bright side they did acknowledge they mistakes and make good on them. Also there prices are only so-so -- better than a dealer but high compared to other independents.
May 18, 2010
I have been having my Toyota 4Runner serviced by Four County Import Service for about 4 years. They have always been honest with me. They have saved me money by making repairs to items that other shops would have just charged me to replace with a new item. They always explain the repair options to you and do not charge you for work that does not need to be performed. I recommend them highly.
Feb 12, 2012
  • LarryV
Jack and Jeff have been our trusted mechanics for nearly 15 years, and have earned our trust and respect when it comes to servicing our two Toyotas and Mazda over the years. From routine service to fixing more complicated problems, they have always provided efficient service, and good advice when it comes to addressing, or avoiding, complex problems! It's hard to find a good trusted mechanic, but we have been fortunate to have had them on our side for so long!

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