B & A Auto Repair

  • 4.8 of 5 stars
2 reviews

4108 Howard Ave, Kensington, MD 20895, us

(301) 493-9767


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Sep 07, 2008
I bring my car from Washington, DC and they will pick me up and drop me off at the nearest Metro stop (Grosvenor) when I leave my car with them. I can bring my car in and say, please look at it and tell me what I need to do. They tell me and then we discuss each item. When I asked if I should try to fix a dent someone put in the car, we discussed it and decided it might just cause cracks in the paint and increase costs, so I didn't do it. They suggested I replace two tires and when I asked if I should get four, the mechanic said no, he would rotate the old two to the back and put the new ones up front. I never feel like they are trying to take advantage of me and my lack of car knowledge. As a single woman, this is a lifesaver! The last time I brought my car in I'd forgotten my checkbook and even though I offered my credit card to pay, I was told to take the car and the bill and send in a check! I first used the shop in the 1990s when I lived in DC, and I was delighted to learn they were still working away more than ten years later in the same shop, when I returned to DC. Finally, people there speak Spanish, if that is helpful to you.
Jan 11, 2011
Luis was very pleasant to speak with he gave us a fair price along with very fast service. I would definitely bring my car to them again.

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