Wilhelm Automotive Incorporated

5.0 of 5 stars

1 reviews

843 N Juniata St, Havre de Grace, MD 21078, us

(410) 939-2707

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About this shop

Hours
Specialties: Has ASE certified mechanics
Happily gives binding estimates
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	5.0/5
They complete the work in a timely manner	5.0/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	N/A
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	4.0/5
The shop is located in a safe neighborhood	5.0/5
The hours of operation are convenient for customers	4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	3.0/5

My car has a lot of miles on it (259,000) and my clutch started slipping. I took it to these guys for a new one, but a week or two later it was slipping again. Turns out the master cylinder for the hydraulic clutch wasn't releasing properly which caused the new clutch, as well as the original, to slip. They gave me a brand new clutch at no charge, and only charged their cost for the new master cylinder (about $100). I was impressed, considering it cost them a whole day's labor. They've also changed the timing belt in my car three times (a pretty big job) and charged a lot less that the dealership.

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