Virginia Avenue Shell

  • 5.0 of 5 stars
1 reviews

17722 Virginia Ave, Hagerstown, MD 21740, us

(301) 733-8265


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Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Road tests vehicles when appropriate
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Aug 12, 2005
The survey answers may seem too good to be true, but these are genuinely honest, decent guys. My husband and I have had work done there probably around 3 or 4 times, but the rest of my family also uses this garage, so we've known them for some time. If they don't work on a particular problem, they recomend someone who does who is also honest. At the time, my husband and I had older cars and did not want to put alot of money into them, so Danny (the owner) always called before he did a repair to give us an estimate (which was always almost to the dime). One time when we had a very expensive repair and decided to scrap the old junker, Danny even arranged to have it hauled away! In the rare event that they don't get a problem fixed the first time or if you're not satisfied, they fix it at no charge. Another cool thing is that because the garage has gas pumps, it's open very late, so if you need to drop a car off or pick it up, there is someone there to take your keys or ring up your bill (I think it's llpm.) These are great guys, and I know they would never purposely rip someone off.

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