Stups Garage
8052 Ball Rd, Frederick, MD 21704, us
(301) 663-6918
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About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 5.0/5 |
| Their repair price is reasonable | 5.0/5 |
| They complete the work in a timely manner | 5.0/5 |
| They respond well when they screw something up | 5.0/5 |
| They take the time to explain the problems and necessary repairs | 5.0/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 5.0/5 |
| The shop is located in a safe neighborhood | 5.0/5 |
| The hours of operation are convenient for customers | 5.0/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 5.0/5 |
Reviews
Jan 14, 2000
These guys are awesome. Completely honest....the actual cost of repair is typically lower than the quoted estimates, they fix the problem right and if they make a mistake (extremely rare) or the part fails....it is a no questions asked policy...they'll fix it for free. I have been to many dealerships/repair facilities and have never experienced the quality, honesty and service that this garage provided. Since my first visit 2 years ago, I have always brought my automobile for service at their dealership. For planned maintenence call ahead....as they are always booked (go figure)
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