Straightline Auto Body
5796 Main St., Elkridge, MD 21075, us
(410) 796-3378
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About this shop
- Hours
- Specialties
- Does body work
- Loaners
- No
- Notes
Score card
They are always honest | 5.0/5 |
They are competent | 4.8/5 |
Their repair price is reasonable | 4.8/5 |
They complete the work in a timely manner | 4.5/5 |
They respond well when they screw something up | 4.0/5 |
They take the time to explain the problems and necessary repairs | 4.8/5 |
They treat male and female customers in the same manner | 5.0/5 |
They are always honest | 5.0/5 |
I would use this mechanic again | N/A |
I would recommend this mechanic to others | N/A |
They fix the problem the first time | 5.0/5 |
The shop is located in a safe neighborhood | 4.0/5 |
The hours of operation are convenient for customers | 4.0/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 2.0/5 |
Reviews
Nov 06, 2011
Sep 10, 2005
we've been dealing with these folks for a number of years
even though it is a bit of a hike for us to get there. we
keep our business with them because we think they are so
good at what they do and are reasonable. from time to
time they have advised against performing repairs when
unneeded. very honest!
Jun 29, 2007
Even though I live in Baltimore, i make the trip to this
shop. They've worked on a Pathfinder and Volkswagen for me.
Did great work, allowed me to drop of the car afterhours,
and worked with me when I couldn't pick my car up right
away. Did great work at a fair price.
Nov 20, 2006
The Volvo had a long history of stalling and not
starting. A Volvo dealer had, opportunistically, changed
an expensive part. There were no trouble codes in the
computer. STRAIGHTLINE AUTO BODY listened to me when I
explained my findings. They checked it out and didn't find
anything DIFINATIVE; but, had a recommendation of a part
high on the suspect list. I could change the part, or they
offered to. I chose to. I changed the part (the coolant
temperature sensor) and have had NO problems since.

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