Eastham's Exxon

  • 4.7 of 5 stars
6 reviews

7100 Wisconsin Ave, Bethesda, MD 20814, us

(301) 652-5070


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
May 05, 1997
Steve is a middle aged man with a balding head and a little bit of gray hair. I just had a $800 brake job done and now the car needed front brakes as well. When I called the next day he said:It's rrready to gooo! That'll be $900!!!" I choked. His estimate had been $160! He immediately apologized for the joke, leaving me in a hysterical state much similar to ones reaction after a heart attack. I screamed through the telephone:"Don't do this to me!!!
Sep 04, 2005
Tom is also a key player and all their mechanics are polite and seem to be very knowledgable. I've used them for about 15 years on about 7 different cars. When it's something "beyond them" they tell you and advise you to see the dealer. They also always have the cheapest price on gas in Bethesda and nearby Rockville.
Nov 07, 2011
  • N/A
Sep 02, 2009
Dec 16, 2010
My battery died in my 97 Nissan Maxima. The AAA battery guy checked my alternator after battery replacement and said it was going out. I stopped in at Eastham's when fueling the car to ask about having the alternator replaced. The front desk guy (Tom) said, "Did you drive here in the car?" I said "Yes". "Then you don't need an alternator. If you did, you wouldn't be able to drive the car." "Great! Today's my birthday and you couldn't have made me happier," I said. Then about 1.5 miles down the road my car went dead, right in the middle of busy Wisconsin Avenue. Had it towed back to the shop. Tom said, "Huh. Guess I was wrong." On the upside, when I went to pick up my car the next day, he remembered it was my birthday. :0)
Jun 08, 2012
  • bdavies
I cannot possibly recommend Tom and Steve and all of the other mechanics at Eastham's more highly. They are nice, competent, willing to go out of their ways to help, and actually pay attention to their customers. They are also more than willing to say when the issue is something that they can't fix. I've recommended them to a ton of people and every single one has loved them.

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