US1 Sales & Service
2457 Conowingo Rd, Bel Air, MD 21015, us
(410) 838-4902
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About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 5.0/5 |
| Their repair price is reasonable | 4.0/5 |
| They complete the work in a timely manner | 5.0/5 |
| They respond well when they screw something up | 5.0/5 |
| They take the time to explain the problems and necessary repairs | 5.0/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 4.0/5 |
| The shop is located in a safe neighborhood | 5.0/5 |
| The hours of operation are convenient for customers | 5.0/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.0/5 |
Reviews
Jun 01, 2004
joe neukum and his head mechanic micheal have worked on our
cars for the past ten years. we have bought two used cars
from joe: the caddie i have had for ten years, the taurus
my wife had for seven, my sister has it now and has been
driving it for two years. i have recommended u.s. 1 to co-
workers and know of at least one who bought a used car
there. their prices reflect those on the right coast - $50
for each diagnostic/computer check, mechanical work at $48
dollars an hour. however u.s. 1 stands by its work.
although there is no warrenty on work other than dealer
parts warrenty (i got another steering rack for the caddie
out of this because joe went toe-to-toe with gm) they stand
by their work and will work with you on any return work.
joe's wife kim runs the office and makes sure the ladies
are treated with respect. all his mechinics are polite and
patient. i recommend them without hesitation. geo.
Geocoding courtesy of USC Spatial Sciences Institute