Brian's Auto Care Incorporated

  • 4.0 of 5 stars
14 reviews

2003 W 41st St, Baltimore, MD 21211, us

(443) 243-5215

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.2/5
They are competent
4.2/5
Their repair price is reasonable
4.2/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
3.7/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
4.0/5
They are always honest
4.2/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
4.2/5
The hours of operation are convenient for customers
4.2/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Nov 07, 2011
May 18, 2011
From my experience, Brian is a mechanic who loves to fix cars. He is very thorough with his work and makes sure to see the whole picture. He is honest with what needs to be fixed and will explain what the problems are and what the effect of the problems are.
Sep 22, 2011
  • N/A
Brought my '99 Altima to Brian every time it broke until it was dead (broken timing chain -> internal engine damage...so sad!) and every time, Brian not only was extremely quick to fix the issue, but also looked out for anything that could potentially become an issue in the future. Unfortunately, our chain didn't give any hints it was thinking about failing, so we didn't catch that. Most notably, we found Brian when the AC died. Pep Boys wanted $1400 for a new system...Brian recharged it for $80. An honest mechanic who knows what he's doing and does it right the first time, saving you time and money. Thanks for all the help, Brian!
Nov 02, 2011
We took our older Mazda into Brian's for routine and other maintenance-brakes, tires, suspension, and minor electrical problems. Since it was one of those cars we weren't sure about putting more money into, we always tried to avoid unecessary work. Brian is the best of both worlds-a completist who wants your car running the best and wants to do the best job, but who won't argue when you decide to pass on the works. He delivered as promised, never charged a dime over his estimate, and didn't dance around the pricing. He returns calls and turns out his estimates quickly-and by email if you want. We never had a problem with his work, and our car always drove better when he was done with it. Now, if he would just get a better couch for the waiting room...

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