S.M.C. Services
1920 Forest Dr, Annapolis, MD 21401-4319, us
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About this shop
- Hours
- Specialties
- Specializes in Air Conditioning workSpecializes in Brakes and MufflersSpecializes in Radiator work
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 5.0/5 |
| Their repair price is reasonable | 5.0/5 |
| They complete the work in a timely manner | 5.0/5 |
| They respond well when they screw something up | 5.0/5 |
| They take the time to explain the problems and necessary repairs | 5.0/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 5.0/5 |
| The shop is located in a safe neighborhood | 4.0/5 |
| The hours of operation are convenient for customers | 4.0/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 3.0/5 |
Reviews
Jul 25, 1997
Scott Church is always straightforward. If he thinks a repair is unnecessary, he tells you. He never tries to gouge the customer. On one occasion, our car had stopped running rather suddenly about ten seconds after I started it. The engine cranked, but would not start. We towed the car to SMC (1940B West Street) and left it for Scott to check out. He could easily have said that the computer for the electronic fuel injection was shot and charged us a hefty fee. However, he traced down the problem (the rotor had failed - after balckening and cracking the distributer cap) and only charged us less than $50 - new parts, labor, and time spent tracking down the problem.
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