North Street Automotive

  • 4.8 of 5 stars
2 reviews

31 North St, Westford, MA 01886, us

(978) 692-2500


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Oct 07, 2004
The owner is a very nice guy and always a gentleman. He knows I can do some work myself and doesnt hesitate to tell me 'this is a job you can do yourself'. I respect him a lot for not just taking the work and charging me an arm and a leg for it. Always takes the car in, even if its a last minute emergency and has it ready extremely quickly!
Oct 18, 2008
This mechanic is the best. We have been to a couple mechanics around my area (including one that is listed in these files), and have all been shysty or secretive. Jim is none of these. He has checked out my families' cars numerous times, with very little or no charge. A few times, he has taken a couple minutes out of his time to explain to me how to fix small parts on my car. He always consults me (calls office, etc) before he has to make any additional repairs (e.g. went to replace a belt, found my waterpump, etc, about to shod out, and consulted me before he replaced them, where a dealer would have just swapped it and fought for the money). A little quiet, but a fantastic, and inexpensive mechanic. You will not do wrong by him.

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