Paul's Auto Service

  • 4.7 of 5 stars
12 reviews

152 High St, Waltham, MA 02453, us

(781) 893-8780


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Reminds you when routine maintenance is needed
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Nov 07, 2011
Nov 07, 2011
Nov 07, 2011
Apr 24, 2001
Very happy with the service at Paul's (A mom and pop operation). I had a upper ball joint fail on the way home from work. Mentioned Pauls to the auto wrecker and an industrial repair shop, they both mentioned that Paul has been in business for over 10 years (~20?) and has good service. Paul agreed to take a look at the problem and had it fixed within several hours(same day). After inspection of the work, I found the job properly performed and in good operating condition. The price was reasonable considering the need for a rush job, but not the cheapest alternative in town (w/ slightly over priced parts). I will continue to use Pauls service in the future.
Aug 30, 2001
I've been going to Paul for years, and he and his shop are great. Unfortunately, he's been getting busy lately, and I'm sure that this review won't help. (Thus the downgrade of timely repairs--sometimes it's hard to get an appointment.) Oh well, he's a good guy and deserves the business.
Nov 07, 2011
Aug 01, 2003
My interactions with this mechanic have been nothing short of exceptional. Paul is always honest, takes the time to explain the repairs, and makes an effort to have the repairs done in one day (even complicated ones). I feel as though I can trust him to truly fix my car when it needs servicing. When I move from Massachusetts, I think that my mechanic (Paul's Auto) is what I'll miss the most about this place.
Apr 12, 2005
When I moved to Waltham, my truck was still under warrentee and my job was near a dealer. I found Paul's Auto just after I switched jobs. Dealing with Paul has been nothing but a great experience. I would recommend this place to anyone who needs work done on their car. They even dealt with my extended warrentee provider for work to be completed.
Nov 07, 2011
Nov 25, 2005
Recommended by a friend, I now use Paul for any job on my two car(s). Always pleasant, always on time. Even asked him to look over the car to see if he could find anything wrong other than a noisy muffler and he said "no" ! After- hours drop off through key slot is convenient.

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