Concord Gas
73 Summer St, Somerville, MA 2143, us
(617) 776-6667
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About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | N/A |
| Their repair price is reasonable | 5.0/5 |
| They complete the work in a timely manner | N/A |
| They respond well when they screw something up | N/A |
| They take the time to explain the problems and necessary repairs | 5.0/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | N/A |
| The shop is located in a safe neighborhood | 5.0/5 |
| The hours of operation are convenient for customers | 5.0/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 5.0/5 |
Reviews
Apr 09, 2004
I have only been to this garage once -- and it was for a routine oil
change -- but they have greatly allayed my distrust in mechanics.
The shop is small and friendly and for the cost of a $17 oil change,
the mechanic (Tahar) cleaned my engine, showed me what parts
will eventually need to be replaced, replaced a cracked hose for
free, explained how various parts work, and chatted with me about
Algeria. A truely bonding mechanic-customer experience :-)
The manager (Ray) gave me an estimate for the two gaskets that
need replacing, showed me the part cost and labor estimate on the
computer screen and then agreed to reduce the labor cost.
But most importantly, they seemed honest and amicable, and I
didn't leave with the sinking feeling of being charged an hour's
worth of labor for a job that only took 15 minutes. For this alone,
they've got my loyalty. Also, they are open on Saturdays.
Geocoding courtesy of USC Spatial Sciences Institute