North Shore Auto Clinic

  • 5.0 of 5 stars
1 reviews

43 Essex St, Salem, MA 01970, us

(978) 745-0106


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Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Nov 08, 1997
I have been a customer of this repair facility since 1979. The facility is owned and operated by two gentlemen who take there job seriously. The facility is a place were customers can go by have a cup of coffee and shoot the breeze even when there automobile is running fine, all there clients seem to be there friend. they send christmass cards during the holidays and have been known to lend there own personal veichle to an elderly gentlemen when he needed to make a doctors appointment and his car would'nt run. They treat people with respect and explain problems so people can understand.On occasion when faced with only one of them working do to illness and a woman called stranded the shop was closed to tow this person. I have called on a sunday there day off when my car broke down and was picked up within 20 minutes. This may sound to good to be true but these gentlemen take there customer service seriously. When I was called to go away on a bussiness trip at 8:00 am I called to have my Explorer checked out, lube oil filter and an inspection sticker put on (expired)my fault and the car was back to me by 9:35 am same day. I would say anyone who is one of there customers would have there own stories to tell, I give them an "A" for service,politeness,respect compassion and timleyness.

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