L & M Auto Incorporated
2000 E Otis Rd, Otis, MA 01245, us
(413) 269-6220
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About this shop
- Hours
- Specialties
- Specialities:
- Loaners
- No
- Notes
Score card
| They are always honest | 1.0/5 |
| They are competent | 1.0/5 |
| Their repair price is reasonable | 1.0/5 |
| They complete the work in a timely manner | 2.3/5 |
| They respond well when they screw something up | 1.0/5 |
| They take the time to explain the problems and necessary repairs | 3.3/5 |
| They treat male and female customers in the same manner | 1.3/5 |
| They are always honest | 1.0/5 |
| I would use this mechanic again | 1.0/5 |
| I would recommend this mechanic to others | 1.0/5 |
| They fix the problem the first time | 1.0/5 |
| The shop is located in a safe neighborhood | 4.7/5 |
| The hours of operation are convenient for customers | 3.7/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 1.0/5 |
Reviews
Dec 13, 2010
They did a real sorry job on my sisters Oldsmobile. They never
remounted the coilpack during reassembly. They broke an
exhaust manifold bolt and just put the broken stud end back in
the hole with silicone. They did $900. of brake work on a
friends truck and never mentioned to her that the frame was
rotted nearly in half. The frame broke a few weeks later and
the car was sold for scrap.
Nov 06, 2011
- N/A
Dec 14, 2010
very expensive, very poor quality work
May 06, 2012
- what
The worst experience with a mechanic ever. Don't take you garden rake to these idiots, they will screw it up and over charge you.
Geocoding courtesy of USC Spatial Sciences Institute