Goodyear Auto Svc Center
338 Merrimack St, Lowell, MA 01852, us
(978) 364-7206
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About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
| They are always honest | 4.7/5 |
| They are competent | 5.0/5 |
| Their repair price is reasonable | 3.7/5 |
| They complete the work in a timely manner | 5.0/5 |
| They respond well when they screw something up | 5.0/5 |
| They take the time to explain the problems and necessary repairs | 5.0/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 4.7/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 4.7/5 |
| The shop is located in a safe neighborhood | 4.3/5 |
| The hours of operation are convenient for customers | 4.7/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 3.3/5 |
Reviews
May 28, 1998
Although no relation of mine, Rich is my car's godfather. He's gotten me through 123,000 miles with a large number of suspension/undercarriage repairs (Mercury's fault, not his) and often tells me when I don't really need to do something, basing it always on safety and the likelihood of a problem getting worse.
Jan 16, 2000
John is very competent and honest I highly recommend him
Jul 07, 2000
I took my car to this shop after my car died due to a failed alternator while I was on my way to visit a friend. The manager (Tyrone Lee) was knowledgeable and helpful, and was able to give me an accurate estimate of the cost to repair the problem after I provided him with the specifics concerning my car. The work was completed promptly. Although the repair cost more than I was hoping to have to spend, it carries a 12 month/12,000 mile warranty. They did not try to sell me any additional repairs which the car did not need; instead of telling me that the battery needed to be replaced along with the alternator, they recharged the battery for me at a nominal cost. Altogether, I was pleased with the professional manner in which this emergency repair was handled.
Geocoding courtesy of USC Spatial Sciences Institute